Guest Assistant
hace 2 semanas
Summary **Join Our Team as a Guest Assistant / Telephone Operator** Are you passionate about delivering exceptional customer service and creating memorable guest experiences? We are looking for a **Guest Assistant / Telephone Operator** to join our team In this role, you will be the first point of contact for our guests, handling phone inquiries with professionalism and efficiency while ensuring top-tier service that aligns with our brand standards. If you have strong communication skills, a proactive attitude, and a commitment to excellence, we invite you to become part of our dynamic hospitality team. This is an exciting opportunity for individuals who thrive in a fast-paced environment and take pride in providing outstanding guest experiences. Keep reading to see if you’re the perfect fit Key resposibilities of the role: - Handle internal and external phone calls, providing high-quality service aligned with brand standards and addressing requested information efficiently. - Foster respectful and cooperative relationships with the hotel’s external providers, always prioritizing guest satisfaction as the primary objective. - Stay up to date with the hotel’s products, services, and scheduled events, ensuring all relevant information is refreshed daily. - Adhere strictly to confidentiality policies regarding guest information (PMS, Reservation, and Guest Request Systems). - Assist the Front Office Management team with other tasks related to guest satisfaction **Qualifications**: **Qualifications**: - A true desire to satisfy the needs of others in a fast-paced environment. - Refined verbal and written communication skills. - English & Spanish proficiency. **What You Will Love About Us**: - 12 complimentary nights per year at Hyatt hotels worldwide. - Discounts on Hyatt hotel stays not just for you, but also for your family and friends from day one. - 50% discount on food and beverages when dining as a guest at selected Hyatt hotels. - Employee cafeteria. - Free access to a multifaceted Wellness Platform for mental well-being care that inspires human growth. - Continuous learning and development opportunities to provide you with a clear career path, as well as promotion opportunities at Hyatt hotels worldwide. At Hyatt, "We care for people so they can be their best." This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Well-being. Joining us means you will be part of the growing Hyatt family, which has 1,150 hotels in over 70 countries and is recognized as a Great Place to Work company. Being part of Hyatt means always having space to be yourself. We are passionate about diversity, equity, and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. Join a team that is making the journey more human. Connected. Sustainable. Here, everyone's role matters. The opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job: it is a career for people who care.
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guest assistant
hace 2 semanas
Barcelona, Barcelona, España Grand Hyatt Barcelona A tiempo completoSummaryJoin Our Team as a Guest Assistant / Telephone OperatorDo you have excellent people skills, strong communication abilities, language proficiency, and flexibility? Are you passionate about creating memorable guest experiences and delivering exceptional service? If so, we'd love to have you on our teamAs a Guest Assistant / Telephone Operator, you will...
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Assistant Guest Services Manager
hace 23 horas
Barcelona, España Grand Hyatt Barcelona A tiempo completoSummary The Guest Services Assistant Manager will assist Front Office Management in efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Guest Service Manager is responsible to assist the Front Office / Assistant Front Office...
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Guest Assistant
hace 1 semana
Barcelona, España Grand Hyatt A tiempo completoGuest Assistant / Telephone Operator ¡Únete a nuestro equipo como Guest Assistant / Telephone Operator! ¿Tienes don de gentes, excelentes habilidades de comunicación, dominio de idiomas y flexibilidad? ¿Te apasiona crear experiencias memorables para los huéspedes y ofrecer un servicio excepcional? Si es así, nos encantaría que te unieras a nuestro...
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Guest Assistant
hace 1 día
Barcelona, España Grand Hyatt A tiempo completoGuest Assistant / Telephone Operator¡Únete a nuestro equipo como Guest Assistant / Telephone Operator! ¿Tienes don de gentes, excelentes habilidades de comunicación, dominio de idiomas y flexibilidad? ¿Te apasiona crear experiencias memorables para los huéspedes y ofrecer un servicio excepcional? Si es así, nos encantaría que te unieras a nuestro...
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Guest Assistant
hace 2 semanas
Barcelona, Barcelona, España Grand Hyatt A tiempo completoOrganization- Grand Hyatt BarcelonaResumen*Únete a nuestro equipo como Guest Assistant / Telephone Operator¿Tienesdon de gentes, excelentes habilidades de comunicación, dominio de idiomas y flexibilidad*? ¿Te apasiona crear experiencias memorables para los huéspedes y ofrecer un servicio excepcional? Si es así, nos encantaría que te unieras a nuestro...
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Guest assistant en hotel de lujo
hace 2 semanas
Barcelona, España Veteris Jobs A tiempo completoALMAHOTELS, una compañía de ámbito internacional, se dedica al desarrollo de un concepto hotelero innovador que abarca desde la selección estratégica de ubicaciones hasta el diseño meticuloso de sus establecimientos y la ejecución de un servicio impecable, todo ello en un ambiente de discreción y confort para sus huéspedes. Buscamos un profesional...
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Reservations Agent and Guest Assistant
hace 2 semanas
Barcelona, España Grand Hyatt Barcelona A tiempo completoSummary Are you passionate about hospitality, thrive in a fast-paced environment, and enjoy creating unforgettable guest experiences from the very first interaction? We are looking for a **Guest Assistant & Reservations Agent** to join our dynamic team! **Qualifications**: **What will your responsibilities be?** **Guest Assistance & Communication**: -...
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Guest Experience Agent | Front Desk
hace 1 semana
Barcelona, España Grand Hyatt A tiempo completoUn hotel de lujo internacional busca un Guest Assistant / Telephone Operator en Barcelona. El candidato ideal tendrá habilidades excepcionales de comunicación y será responsable de ser el primer punto de contacto para los huéspedes, brindando asistencia personalizada y asegurando una experiencia memorable. Se requiere un dominio fluido del inglés y...
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Guest Experience Agent | Front Desk
hace 1 día
Barcelona, España Grand Hyatt A tiempo completoUn hotel de lujo internacional busca un Guest Assistant / Telephone Operator en Barcelona. El candidato ideal tendrá habilidades excepcionales de comunicación y será responsable de ser el primer punto de contacto para los huéspedes, brindando asistencia personalizada y asegurando una experiencia memorable. Se requiere un dominio fluido del inglés y...
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Assistant Chief Engineer
hace 2 semanas
Barcelona, España Marriott International A tiempo completoAdditional Information: This hotel is owned and operated by an independent franchisee, Amrey Promocions Inmobiliaries. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing,...
