Central Operations Manager

hace 1 semana

Barcelona, España FREENOW A tiempo completo

**_Location_**_: Come and join us in our Barcelona office_

FREENOW empowers smarter mobility decisions helping people to move freely and cities to thrive. Be ready to work in a multinational, diverse, highly motivated and collaborative team of passionate professionals who strive for excellence and like to have fun.

In Central Operations, you'll optimize driver acquisition, engagement, and retention across FREENOW's European markets. This role bridges local market needs with operational excellence, ensuring scalable and effective driver experiences across our diverse European footprint.

Are you ready for your next ride?

**your daily adventures will include**

  • Design and scale driver acquisition & onboarding processes across diverse European markets, accounting for local nuances.
  • Lead cross-functional initiatives to harmonize driver experience processes, identifying best practices and scaling successful pilots.
  • Partner with Product, Engineering, and Policy teams to align global solutions with European market requirements and regulations.
  • Analyze driver experience metrics to identify trends, opportunities, and inform strategic decision-making.
  • Manage project execution for supply operations initiatives and lead European rollouts of new driver experience initiatives.
  • Optimize all driver touchpoints by collaborating with Marketplaces, Marketing, and Product teams.
  • Drive process improvements, implement innovative solutions, and explore new technologies for efficiency and driver experience.

Tools: Tableau; Looker; Metabase.

**to be successful in this role**

  • 4-6 years of experience in operations management, strategy consulting, or business operations, preferably in marketplace, mobility, or ride-hailing
  • Proven track record of scaling operations across multiple markets or business units, ideally within European contexts.
  • Strong data analysis skills with experience in BI tools and Excel/Google Sheets.
  • Familiarity with project management tools (Jira, Asana, or similar).
  • Analytical mindset, strong communication, systems thinking, and cross-cultural awareness.
  • Fluent English is required; additional European languages (German, French, Portuguese, Italian, Spanish) are a plus.
  • Relevant degree in business, operations, or engineering is preferred.

**BENEFITS & PERKS IN A NUTSHELL**

  • Flexible working arrangements
  • LinkedIn Learning
  • Sabbatical & special leave policies
  • WeRoad partnership
  • Birthday, 24th + 31st December off
  • Short term EU work policy
  • Mobility Credit
  • Health Insurance
  • Employee assistance program

**Plus more local benefits depending on your work location**

**DIVERSITY, EQUITY & INCLUSION**

FREENOW is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.

We want you to grow and evolve, bring your true self to work.

**see what our awesome colleagues say about us**

**about freenow**

FREENOW is the Mobility Super App with the largest vehicle choice for consumers across Europe. More than 54 million users in 16 markets and in over 170 cities today are already moving freely from A to B by accessing the largest selection of mobility options available in one app.

Through the unique integration of mobility brands and payment services, they can book their nearest taxi, private hire vehicle, car sharing or micro-mobility option such as eScooters, eMopeds, and eBikes within the app. FREENOW aggregates numerous mobility brands with the ambition to make urban mobility more efficient and sustainable without adding new vehicles on the street.

  • Area Manager, EU Central Operations

    hace 1 semana

    Barcelona, España Amazon A tiempo completo

    Join to apply for the Planning Manager, EU Central Operations role at Amazon Continue with Google 20 hours ago Be among the first 25 applicants Description The goal of Amazon Logistics is to build a world class last mile delivery operation. Amazon aims to exceed the expectations of our customers by ensuring that their orders are delivered quickly,...

  • Program Manager, Eu Central Operations

    hace 1 semana

    Barcelona, España Amazon Road Transport Spain, S.L.U. - J27 A tiempo completo

    A degree in Business Administration, Finance, Computer Information Systems, Engineering, Operations Research, Mathematics or other business/analytical disciplines or equivalent. Relevant experience as a Project/Program Manager. Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership. Strong logical...

  • Senior Planning Manager, Eu Central Operations

    hace 2 semanas

    Barcelona, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    The goal of Amazon Logistics is to build a world class last mile delivery operation. Amazon aims to exceed the expectations of our customers by ensuring that their orders are delivered quickly, accurately, and in the most cost effective way possible. Central Operations (CO) refers to a new approach within Amazon Logistics (AMZL) to define a scalable solution...

  • Senior Planning Manager, Eu Central Operations

    hace 2 semanas

    Barcelona, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    The goal of Amazon Logistics is to build a world class last mile delivery operation. Amazon aims to exceed the expectations of our customers by ensuring that their orders are delivered quickly, accurately, and in the most cost effective way possible. Central Operations (CO) refers to a new approach within Amazon Logistics (AMZL) to define a scalable solution...

  • Operations Manager Spain

    hace 2 semanas

    Barcelona, España Unobravo International A tiempo completo

    Leading the way in digital mental healthcare, Unobravo stands as a trusted and empathetic ally in people's lives, caring for their mental health and supporting their personal growth. From the very beginning, our daily mission has been to **revolutionize society's perception of mental health** by breaking down the stigma surrounding it. At the core of...

  • Logistics Program Manager

    hace 1 semana

    Barcelona, España Amazon A tiempo completo

    DESCRIPTION The goal of Amazon Logistics is to build a world class last mile delivery operation. Amazon aims to exceed the expectations of our customers by ensuring that their orders are delivered quickly, accurately, and in the most cost-effective way possible. Central Operations (CO) refers to a new approach within Amazon Logistics (AMZL) to define a...

  • Logistics Program Manager

    hace 1 semana

    Barcelona, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    Degree Qualification or equivalent - Experience with planning, standard work practices, and performance metrics. - Strong logical thinking, analytical skills, and problem solving skills. - Advanced working knowledge of Excel - Experience leading teams. - Capable of providing direction to team members using independent judgment. - Ability to communicate...

  • Customer Operations Manager

    hace 3 semanas

    Barcelona, España Smart Point A tiempo completo

    Customer Operations Manager Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención. Make buildings smarter. Make services seamless. Smart Point is a fast-growing prop-tech company redefining how people interact with buildings. Our Smart...

  • Area Manager

    hace 1 semana

    Barcelona, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    A degree - Relevant experience in people management - Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership - Relevant experience in using data or anecdotal evidence to influence business decisions - Advanced proficiency in verbal and written English and local language This position offers an exciting...

  • Supply Chain Capacity Planner, Eu Central Operations

    hace 1 semana

    Barcelona, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    Degree Qualification or equivalent experience with planning, standard work practices, and performance metrics. - Fluent in oral and written communication in English Organization and time management skills - Strong logical thinking, analytical skills, and problem-solving skills. - Capable of providing direction to team members using independent judgment. -...