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Center of Excellence Manager
hace 3 semanas
Within HP, Industrial Print is a ~2B$ business with the ambition and the opportunity to grow and scale significantly thanks to our great HW, Supplies and Services portfolio. To enable it, best in class processes and tools are a must
Within the Industrial Go to market organization, the CoE manager drives a team of project managers and technical experts responsible for the design and implementation of best-in class processes and tools and drive Transformation projects to meet business goals of scaling the Industrial Org, working in strong partnership with IT teams and the Business.
**Responsibilities**:
- Provide a vision for the roadmap of IT systems and processes required by the business, in alignment with its goals. Collect business requirements and advice stakeholders on best processes and tools solutions to satisfy their needs
- Partner with IT teams from various Industrial GBUs to gather access to required data to sustain the BI program, as well as cooperate in automation projects to reduce manual workload for the GTM teams
- Select and manage IT vendors to perform the various IT development activities required as per the PoR
- Keep awareness of various IT solutions available within HP as well as emerging IT market standards to leverage them as per the business requirements
- Collaborate with IT teams regarding IT strategy and Architecture, acting as representative of GTM business, making sure business requirements are understood and included in IT PoR
- Trough his/her team, develop processes and IT solutions complementary to what the IT teams provide, securing consistency with IT roadmap and avoiding effort duplication
- Comply with all IT standards, policies and business guidelines regarding information security and management of IT systems/processes under his/her scope.
- PoR management: gather business requirements, prioritize, assign resources and monitor execution and management of change of a portfolio of 40+ projects of different sizes linked to several functional areas
- People management: attract, retain and develop a team of high performers in the different areas, including project/program management and technical skills in various IT areas
- Drive Management of Change across the organization to secure adoption of the various solutions deployed.
- Align with management on strategy, meet cost targets and provide regular management updates
**Education, Skills and Experience**:
- Bachelor's or master’s degree in Computer Science, Information Systems or equivalent (Telecom Eng, Indsutrial eng)
- 10+ years of related work experience with 5 years’ of people management
- IT Vendor management experience
- Agile development methodology
- Exposure to IT solutions like: DataBases (SQL ), Reporting platforms (PowerBI, Tableau ), ERP (SAP, QAD ), CPQ, CRM (MS Dynamics ), Workflow (Snow, Jira ) and technology trends like Cloud, As-a-Service
- Exposure / certification on Process and Quality management methodologies like Lean Six Sigma and BlackBelt
- Business acumen: knowledge of Sales Operations and Category related functions
- Strong leadership skills, including coaching, team-building, and conflict resolution.
- Advanced program management including time and risk management, resource prioritization, and project structuring
- Analytical, structured, problem-solving and process improvement mindset
- Proactive, self-motivation look for alternatives to get things done in complex technical or business scenarios
- Strong verbal and written communication skills, including negotiation, presentation, and influencing skills
- Relationship building and partnership on technical and business level
