Inside Sales

hace 1 semana

Barcelona, España W. L. Gore & Associates A tiempo completo

**Job**: Sales Operations

**Primary Location**: Europe-ES-CT-Barcelona

Travel% : 5%

**Shift**: Day

**Schedule**: Full-time

Inside Sales / Customer Care Professional (f/m/d) - 221072

**About Us**:Gore is a materials science company focused on improving lives through discovery, product innovation and rewarding careers for our Associates.

**Responsibilities**:

- Ensure timely order processing, fulfillment, documentation, on time shipping & invoicing, claims/complaints management
- Create and providing quotations to customers based on account classification and service level agreements, managing opportunities
- Effectively handle interface communication with our international customers, logistics, sales, production, and other stakeholders
- Support continuous improvement efforts and develop efficiency solutions within the department
- Participate in projects to help achieve our strategy and drive sales operations excellence and customer experience

**Required Qualifications**:

- Minimum of 5 years’ experience in customer service in a B2B environment
- Bachelor’s degree in a business-related field
- Demonstrate a professional knowledge of business acumen, customer-orientation, including an understanding of the customers' business, industry, economic trends
- Strong relationship building skills
- Deliver outstanding results under pressure
- Well-built teaming capabilities, high level of flexibility & self-reliance and proactivity
- Utilize excellent communication and organization skills
- Demonstrate strong work ethics and embracing change
- Very good command of English, French and Italian language required, additional European languages could be a benefit
- Very good user knowledge in MS Office, ERP and CRM (Salesforce)

**Desired Qualifications**:

- Technical orientation
- Knowledge of / experience in working with the Aerospace or Semiconductor Industry
- Spanish language skills

We believe in the strength of a diverse workforce and inclusive work environment. In support of our values and continued success we are proud of Associates around the world who support an inclusive work environment, strive to reflect the diversity of the communities where we operate, and ensure all Associates and external partners are treated with fairness, dignity and respect.

Our Talent Acquisition Team welcomes your questions at +49 (0)89 4612 2800 or toll-free at +800 4612 2800.

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