Inside Sales Manager

The market and customers' needs are constantly evolving with the development of digital capabilities and the need to simplify business transactions.

Therefore a key pillar of AGILENT long term Sales channel strategy is to optimize and develop the Tech Touch (Transactional) Inside Sales channel, with the need for a consistent brand experience as well as an efficient sales model.

We are currently looking for an **Inside Sales Manager for the Services Business**.

**Reporting to the EMEAI Tech Touch Sales Director**, you will be co-responsible for the Services inside sales operations in assigned area of responsibility and will have to work closely with another Inside Sales Manager. Responsibilities include implementing and/or developing the inside sales strategies, leading customer relationships in order to achieve business objectives.

The Role & Responsibilities of this position will evolve as the company is redefining and optimizing this sales channel.

**Core responsibilities include**:

- Developing, implementing and leading the SSD sales strategies, handling customer relationships, funnel management and specific programs in order to achieve financial order performance for Services within a defined cost framework
- Directs and runs resources to implement operational and tactical business plans and programs
- Works closely with Field Sales Management and Marketing team to achieve company goals
- Develops, implements specific programs/solutions
- Involvement in all phases of the staffing process (crafting requisitions, reviewing qualifications, conducting interviews and presenting offers)
- Ensuring employees are adhering to the Agilent Technologies Standards of Business Conduct Employee coaching and development:

- settle and communicate business objectives(MBO);
- provide feedback, evaluate and rank performance;
- identify and support employee and self-developmental needs;(4) recognize and reward desired performance behaviors;(5) effective communication and remote leadership skills. Participate in annual business planning and establish implementation strategies
- Need to develop effective presentation skills as well as delivering presentation to the executive levels within the customer and Agilent organizations
- Lead major change initiatives
- Establishes, maintains business controls and processes

**Qualifications**:

- Bachelors or Master Degree or University Degree or equivalent plus a minimum of 3 years relevant experience in chemical or biology or molecular biology or equivalent
- Previous experience within Life Science or Chemical Sales/Marketing/Field Support organization or equivalent is desired
- Previous Management experience of a Sales/Inside Sales/Telesales Team highly desired
- Demonstration of the following skills: change management, teambuilding and leadership Experience in establishing strategic customer relationships is a must. Excellent communications skills
- Available for travel if needed

We are dedicated to encouraging a healthy work environment that inspires collaboration and innovation in a global scientific community. A space that fulfills an individual's purpose in a significant way. A place where everyone can achieve their potential, with a team that seeks high, in a company that supports a flexible working environment with your well-being in mind.

**Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.