Strategic Operations Associate, Consumer Growth

hace 6 días

Madrid, España Uber A tiempo completo

**About the Role**

Uber Eats is revolutionizing instant delivery and making dining effortless: from eating locally to ordering groceries, to celebrating with a bottle of wine. The options are endless. Working at Uber Eats means delivering on all possibilities, not just for customers, but for merchants trying to grow their business and for couriers searching for earnings opportunities.

The Central Operations team is scaling the most impactful projects across Spain. The team's unique focus on the entire country allows us to dream big and drive outsized change in areas like marketplace dynamics, logistics, consumer growth, or restaurant engagement. Within Central Operations, our **Consumer Growth team is focused on optimizing user growth, engagement, retention, pricing and membership strategy.** This role calls for a combination of strategic thinking, analytical skills, project management, and an understanding of how marketplace unit economics work.

**What You'll Do**
- Own large-scale projects, run experiments and execute promotional campaigns to drive user acquisition and re-engagement;
- Manage the millions’ of users’ lifecycle, and define segmentation strategies based on analytical insights;
- Develop useful tools, dashboards, and processes to track performance and drive actionable insights; report findings to senior leadership to define long-term strategy and decision-making;
- Manage the consumer growth budget to ensure it is invested in efficient growth levers, while meeting our broader business objectives;
- Devise business cases and recommendations for growth opportunities based on a thorough cost-benefit assessment
- Improve unit economics by nudging users to more profitable choice, improving order size and retention;
- Collaborate and work cross-functionally with other operations teams as well as Finance, Product, Support to ensure insights inform broader critical initiatives.

**Basic Qualifications**:

- Up to 3 years of operational and analytical experience in a similar role (such as Operations, Growth, Tech, Finance/Consulting, Product Marketing), having managed stakeholders and demonstrated an ability to adapt to a fast-moving working environment;
- Self-starter with an analytical orientation; compassionate and leans in and embraces rolling up your sleeves with your team; skilled at balancing between short-term needs and long-term investments; flourishes with change and comfortable with ambiguity;
- Bias toward action and constant push for clarity and execution;
- Ability to interpret data and communicate results in a structured and compelling manner to less technical audiences;
- Exceptional Excel/Google Sheets skills and data visualization;
- Bachelor's degree (preferably in business, economics, STEM, or other related field).

**Highly Valued**:

- Excellent written and verbal communication skills as well as stakeholder management, consensus building, and project management: you will be the advocate of the consumer internally in Uber;
- SQL proficiency is strongly preferred;
- Ability to run experiments and A/B test different strategies or solutions.

  • Consumer Growth Manager

    hace 2 días

    Madrid, España Uber A tiempo completo

    Uber Eats is seeking a Consumer Growth Manager in Spain, based in Madrid. This role is key to driving growth and combines project management, advanced data analytics, and daily collaboration with Marketing, Finance, Central, and Product teams. Implement A/B tests and leverage data analytics to track and enhance performance, ensuring efficient growth across...

  • Consumer Growth Manager

    hace 1 semana

    Madrid, España Uber A tiempo completo

    About The Role Uber Eats is seeking a Consumer Growth Manager in Spain, based in Madrid. The mission of the Consumer Growth team is to make Uber Eats the preferred food delivery platform for customers across all cities where we operate in Spain. To achieve this, we focus on growing and retaining consumers on the platform by optimizing every aspect of...

  • Consumer Growth Manager

    hace 1 semana

    Madrid, España Uber A tiempo completo

    **About the Role** Uber Eats is seeking a Consumer Growth Manager in Spain, based in Madrid. The mission of the Consumer Growth team is to make Uber Eats the preferred food delivery platform for customers across all the cities where we operate in Spain. To do so, we focus on growing & retaining consumers on the platform by optimizing every aspect of...

  • Strategic Partnerships

    hace 1 semana

    Madrid, España Wolters Kluwer A tiempo completo

    Wolters Kluwer is a global leader in information services and solutions for professionals in the finance, tax and accounting, risk and compliance, health and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. We are currently...

  • RRP CONSUMER CARE ASSOCIATE

    hace 7 días

    Madrid, España JTI A tiempo completo

    At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI. To make a difference with us, all you need to do is bring your human best. What will your story be? Apply now! Learn more: RRP CONSUMER CARE ASSOCIATE ...

  • Growth Operations Associate

    hace 1 semana

    Madrid, Madrid, España FeverUp A tiempo completo

    Hey there We're Fever, the world's leading tech platform for culture and live entertainment, Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we're revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in...

  • Operations Associate

    hace 3 días

    Madrid, España Fever A tiempo completo

    **We’re **Fever**!** Fever is the global leading live-entertainment discovery tech platform, with a clear mission**:to democratize access to culture and entertainment.** Fever has developed a proprietary technology that inspires its global community of over 125M people through personalized and curated experiences in their local city, whilst empowering...

  • Emea Consumer Operations Project Manager

    hace 3 días

    Madrid, España Chubb A tiempo completo

    Reports to the EMEA Consumer Lines Head of Transformation and is responsible for developing and managing programs and projects to support the organization's strategic direction, as well as creating and delivering to long term goals. The EMEA Consumer Lines Project Manager will also oversee operating plans for programs, therefore initiating, managing, and...

  • Founder’s Associate Intern: Growth Strategy

    hace 1 semana

    Madrid, España Enso Co-living A tiempo completo

    A leading proptech startup in Madrid is seeking a Founder’s Associate Intern to work closely with the CEO on strategic growth and fundraising initiatives. This role offers direct mentorship and exposure to operations and venture building in a dynamic environment. Responsibilities include supporting fundraising activities, market expansion, and improving...

  • Strategic Projects Associate

    hace 1 semana

    Madrid, Madrid, España FeverUp A tiempo completo

    What you'll do Joining Fever as a Strategic Projects Associate, you'll immerse yourself in the vibrant intersection of technology and live events. You will lead the development and execution of strategic plans with Business Development, aligning them with Fever's strategic goals and client requirements. This role requires native-level English proficiency as...