International Manager Sales Order Services

Country - Spain - State - Madrid - City - Madrid - Date Published - 09-Oct-2025 - Job ID - 45869 - Travel - up to 25% - Looking for details about our benefits? Description and Requirements "At BMC trust is not just a word - it's a way of life" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation - BMC’s dynamic corporate teams are strategic and trusted advisors to the global organization supporting, enhancing, and driving BMC’s vision, culture, growth, and so much more. Each individual within the corporate teams is a valued partner to the overarching success of BMC’s employees and customers If you are looking for a company that gives you the freedom to expand your role, focuses highly on your professional development through continuous enablement, gives you an environment where you would feel happy to come to work, then BMC is the place to be. As a Global Manager for Sales Order Services ( based in Madrid, Spain), you will be reporting to the Director of Order Services (OS) the Order Services Manager is responsible for the management of a regional team of Consulting Services Order Specialists (CSOS) and Consulting Services Coordinators (CSC) to support the Order to Cash process for the sale of Education and Services. **Key Duties & Responsibilities**: - Lead the global Order Services team in supporting the BMC PS and Education organization with quote to cash processes, controls, and policies and working collaboratively with other back-office functions (accounting, finance, and legal). - Ensure efficient, accurate, and timely processing of orders. - Demonstrate and promote a culture of integrity and accountability. - Build and maintain strong working relationships with key departments, including Sales and Consulting Services and Education Operations, Legal, Best Practices, Revenue Recognition and Finance. - Ensure adherence to company policies, SOX Controls, and that actions taken by the CSOS and CSC comply with Order Services SLAs and other applicable requirements - Ensure the regional CSOS and CSC teams are appropriately staffed with the necessary skills. - Ensure that the services provided by the team comply with BMC Policies and Procedures. - Ensure order submission deadlines are met. - Ensure all necessary documentation is obtained to facilitate and recognize revenue from PS and Education sales. - Develop & maintain an in-depth understanding of revenue recognition and revenue accounting policies concerning the sale of consulting services and SOX controls applicable to the quote to cash process. - Promote innovation by challenging the status quo and effectively managing change. **Role Requirements**: - Proven leadership of global or multi-regional teams - Demonstrated experience in professional services accounting - Demonstrated experience in PSA (professional services automation) - Excellent communication, interpersonal and leadership capabilities - Detailed understanding of order-to-cash processes and best practices with experience in implementing process improvement initiatives. - Systems: Certinia, SFDC, MS Office Suite. Our commitment to you BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas - BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. - The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.The range listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.At BMC, it is not typical for an individual to be hired at /near the top of the range. A reasonable estimate of the current range is €38,700 - €64,500