Welcome Desk Agent

hace 7 días

Barcelona, España Marriott International, Inc A tiempo completo

**Additional Information**
**Job Number**25099433
**Job Category**Rooms & Guest Services Operations
**Location**W Barcelona, Placa de la Rosa dels Vents 1, Barcelona, Barcelona, Spain, 8039
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

**RECEPCIONISTA**

¿Eres un/una recepcionista con pasión por el servicio al cliente? ¿Buscas un puesto con posibilidades de carrera dentro de la compañía hotelera más grande del mundo? No busques más, en W Barcelona te estamos esperando

Tareas principales:

- Realizar check-in y check-out.
- Procesar todos los registros de ingreso de los huéspedes mediante la confirmación de las reservas, la asignación de las habitaciones y la entrega y activación de las llaves de las habitaciones.
- Procesar todos los tipos de pagos realizados tales como los gastos de alojamiento y los pagos efectuados en efectivo, con cheques o tarjeta de débito o crédito.
- Gestión de quejas.
- Gestión de peticiones de clientes.
- Proporcionar información sobre instalaciones y servicios.
- Tareas administrativas.

Lo que buscamos:

- Experiência previa de recepcionista en hoteles.
- Actitud positiva y personalidad extrovertida.
- Español e inglés avanzados.

Lo que ofrecemos:

- Contrato fijo discontinuo.
- Ambiente dinámico.
- Turnos seguidos de 8h rotativos.
- Horario de lunes a domingo con dos días libres seguidos a la semana, un fin de semana libre al mes y planificación mensual de horarios.
- Oportunidades de crecimiento dentro de la compañía.

Beneficios:

- Comedor de personal.
- Actividades de Team Building.
- Uniforme y lavandería interno y gratuito.
- Descuentos en hoteles Marriott.
- Oportunidades de aprendizaje y desarrollo.
- Programas de reconocimiento y bienestar.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

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