Operations Analyst

**Who we are**:
We are a leading provider of equity compensation management solutions, offering stock plan administration software, expert support services and integrated financial reporting tools to corporate clients and their employees worldwide.Hundreds of companies, from startups to large enterprises, are choosing this Global Shares solutions and software over traditional solutions.

Global Shares a JPM Morgan Company has an expansive client base of over 600 corporate clients that range from early-stage start-ups to mature multinational public corporations. It operates with an experienced team of more than 600 employees headquartered in Cork, Ireland and 16 global locations.

Global Shares a JPM Morgan Company delivers unmatched simplicity, agility & value through our key values:
**What we value**:
**People**-We care about our people. We treat our people with respect. We embrace diversity and inclusion. We build open and honest relationships, collaborating across boundaries to meet our clients’ needs.

**Bravery**-We dare to do things differently. We provide best service and technology through innovation, creativity and high performance. We challenge the norm, we challenge ourselves and we challenge complexity with simplicity.

**Global**-We are one global network. We are champions of employee ownership. We work together, incorporating clients and partners as an extension of our team. We foster a global and diverse community, where our people are united through ambition, commitment and shared goals. We are in this journey together.

**Integrity**-We are committed to professional integrity We conduct our business to the highest standards with skill, diligence and responsibility. Professional trust, honesty and compliance are at the core of our culture

**Service**-We are client focused. We strive to provide our best service, to drive great client experience through teamwork and high performance.

**Why we need you**:
Being an Operations (Equity Plan Management) Analyst is an exciting and challenging role where no two days are the same You will become an expert in Share Plan Administration, which will open up a world of career opportunities to you. You’ll work with a fantastic team and have the opportunity to engage with people globally on a daily basis. There’s a lot of new terminology to get to grips with, but don’t worry, we’ll provide you with comprehensive training to get you up to speed. 

To be based in our Clonakilty or Cork offices or our Barcelona Office.

If you enjoy working with people, you are articulate, and a great communicator with a head for numbers, this could be the career move you have been looking for

**What you will do**:

- Managing a portfolio of Companies administering employee share plans within a team framework
- Interact with customers/clients on operational transactions related to their share plan program.
- Execute the timely processing of operational transactions, including data management, reconciliation, processing, reporting and problem solving.
- Organize, develop and maintain procedural and process documentation related to client companies’ program(s) to ensure accurate transaction processing and minimize risk.
- Assist in identifying new system tools and enhancements to existing systems.
- Implement projects to enhance business operations.
- Act as a point of contact for Client Accounts.
- Create and maintain excellent relations with key business partners.
- Identify innovative client solutions.

**What you have**:

- Fluent German and English 
- Third level qualification
- Excellent communication skills
- Proven numeric, financial analysis, documentation and procedural skills required
- Excellent computer skills including Microsoft Excel and Word
- Demonstrate commercial acumen with an ability to be innovative & pro-active
- Ability to prioritise and adhere to tight deadlines

**What we offer**:

- Opportunity to be part of something special, Global Shares is growing fast, and we want you to be part of our journey
- Competitive salary
- Pension
- Healthcare
- Opportunity to travel and work in our global offices if desired



**What our Interview Process is like**:
Step 1- After you apply, a recruiter may reach out to you for an introductory call

Step 2- If your background is a match for the role, you may be required to complete a technical assessment (role depended) and/or phone interview with 1-2 people

Step 3-If you continue through the process, you will interview virtually 1-2 times
- We are committed to an inclusive and diverse Global Shares. Global Shares is an equal opportunity employer._