Expert Sales Engineer

We are looking for an experienced Sales Engineer, a spider in the web that will be responsible for advising on complex technical products, driving implementation and technology evaluation working with various teams internally (Sales/Development/Project Management) and externally (Partners/Clients). You will be part of the european Strategic Partners Webfleet Solutions team, partners, and their fleet customers.

If you have a passion for technical products in an ever-changing landscape, and you want to work in a multidisciplinary environment with a European scope, this is your opportunity

**1) Sales Team Support**
- Align in terms of products & processes with all the internal and external stakeholders, in special with the Project & Product Management teams;
- Provide support to sales colleagues during the pre-sales and post-sales cycles including tender preparation and response;
- Manage Partner trials of WEBFLEET and associated products. Working with sales colleagues to provide ROI case and summarize data captured;
- Support colleagues to analyze complex partner technical requirements and make recommendations during the pre-sales cycle;
- Provide technical expertise to partners implementation design, initial installation roll-out and configuration of Webfleet Solutions products;
- Monitor product roll-out in partners and take corrective actions to guarantee smooth implementation in large environments and complex setups;
- Help in the creation of product training strategies for partners and their customers;
- Advise large partners in the setup of customer’s internal product support;
- Training new starters of Webfleet Solutions Strategic Partners team;
- Engage and collaborate with the regional Sales Engineers.

**2) Software & Hardware Integration**
- Technical contact for Partners for our hardware and APIs, with escalation to support teams;
- Assisting partners with knowledge of communication methods such as GPRS, 3G, 4G, Bluetooth, and NFC/RFID.

**3) Field support - Pre & Post sales**
- Assist the Webfleet Solutions organization and key partners in resolving complex post-sales technical issues or escalated situations;
- Provide on-site support or field testing on the request of Webfleet Solutions Customer Support or Development management for very complex technical issues.

**4) Marketing & Events**
- Collaborate with Marketing Managers and Office Administration teams to deliver national and international events/trade shows for partners;
- Dealing with suppliers and partners for events/trade shows;
- Responsible for all product demonstration hardware and displays for trade shows and events.

**Who are you?**

There is no set route to become Sales Engineer but to be successful in this role, this is the kind of profile we have in mind:

- A proven background in software and hardware support with an understanding of electronics and vehicle wiring/electrics. Experience within the telematics industry is helpful but not mandatory;
- A positive and pro-active attitude towards tackling complex post-sales issues;
- Passion for technical products in an ever-changing landscape;
- Understanding of APIs, GPRS, 3G, 4G, Bluetooth, and NFC/RFID technologies;
- High level of demonstrating that you are a true team player;
- Ability to conceptual work on a customer solution.;
- Excellent communication and presentation skills with fluency in English;
- Able to work autonomously with little supervision;
- Availability to travel in Europe.

**Let’s not forget the good stuff**
- Birthday off and volunteering time off.
- Chance to work abroad for 40 working days per year.
- Additional health and dental insurance.
- 100% employer funded pension scheme.
- Lunch or childcare vouchers.
- Unlimited access to LinkedIn Learning.
- Free English and Spanish lessons.
- Employee Assistance Program.

**Who are we?**

Webfleet Solutions is part of Bridgestone Europe NV/SA (“Bridgestone”), a subsidiary of Bridgestone Corporation, a global leader in tyres and rubber building on its expertise to provide solutions for safe and sustainable mobility.

**Want to join us?**

Do note that pre-employment screening can be part of the selection process.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status