Marketplace Operations Manager

Hi, we're Fever
We're excited you are checking out this job offer.

We are _the_ leading global live-entertainment discovery tech platform with a clear mission**:to democratize access to culture and entertainment.**

How do we achieve our mission? Fever has developed a proprietary technology that inspires a global community of over 125M people through personalized and curated experiences in their local city whilst empowering entertainment and event creators to reach new audiences and enhance their experience.

Sounds amazing, right?

As Marketplace Operations Senior Manager, you will be responsible for overseeing the end-to-end operations of Fever's Marketplace. You will develop and implement strategies to optimize performance, drive growth, and ensure operational excellence. This leadership role requires strategic thinking, a visionary approach, and the ability to lead cross-functional teams towards achieving our ambitious goals.

**About The Role**:

- **Strategic Leadership**: Develop and execute operational strategies that align with the company's overall objectives and drive Marketplace performance growth.
- **Team Management**: Lead, mentor, and develop a high-performing marketplace operations team, fostering a culture of excellence and continuous improvement.
- **Operational Excellence**: Oversee daily operations, ensuring efficiency, scalability, and the highest quality of service delivery.
- **Process Optimization**: Identify areas for improvement and implement processes and technologies to enhance efficiency and effectiveness.
- **Stakeholder Collaboration**: Work closely with Project Management, Product, Engineering, Sales, and Operations teams to align Marketplace Operations with broader company initiatives.

**About You**:

- **Experience**: 6+ years in a related role or strategy consulting background.
- **Leadership Skills**: Proven ability to manage and lead teams, with strong interpersonal and communication skills.
- **Strategic Thinker**: Ability to develop and execute long-term strategies while managing day-to-day operations.
- **Analytical Mindset**: Proficiency in data analysis and the ability to translate insights into actionable plans.
- **Adaptability**: Comfortable working in a fast-paced, dynamic environment with the ability to manage multiple priorities.
- **Education**: Bachelor's degree in Engineering, Business Administration, or a related field; MBA or equivalent is a plus.
- **Preferred**:**Experience scaling, optimizing and automating operations in a high-growth company is highly desirable.

**BENEFITS & PERKS**:

- Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
- Opportunity to have a real impact in a high-growth global category leader
- 40% discount on all Fever events and experiences
- Work in a location in the heart of Madrid, with possible travel across our markets
- Home office friendly
- Responsibility from day one and professional and personal growth
- Great work environment with a young, international team of talented people to work with
- Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee.
- Gympass
- English Lessons
- We have free food, drink and fruit at the office
- Possibility to receive in advance part of your salary by Payflow

Thank you for considering joining Fever. We cannot wait to learn more about you

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.