French Speaking Customer Service Agent

hace 2 semanas

Barcelona, España European Language Jobs Greece A tiempo completo

**French Customer Service Representative - RB**

Would you like to be part of a leading global company that is dedicated to using cutting-edge science to help people lead healthier, happier lives? Are you passionate about delivering an outstanding customer experience?

**If so, this opportunity is for you**

Through research, development and partnership, our client produces hygiene and healthcare products that people love worldwide and have trusted for generations. As well as this, they are well-known for their commitment to making a meaningful impact on society and the environment through their sustainability efforts. We are recruiting exceptional customer service representatives to immerse themselves in the brand and deliver a first-class service to our consumers.

**Requirements**:
**What will you be doing?**
- Working collaboratively with consumers to answer product information requests and resolve queries in a skilful and professional way
- Delivering exceptional, client-centred resolutions in a timely manner
- Developing a sound understanding of the products and services offered by our client
- Embracing our company values and acting as a brand ambassador.

**What are we looking for?**
- A fluent level of French with exceptional grammar and spelling skills (knowledge of other languages is a plus)
- High level of English (Both written and spoken)
- Genuine passion for delivering outstanding customer service
- Confidence and an enthusiastic telephone manner
- Ability to deal with sensitive calls with empathy
- Strong administrative skills with a keen eye for detail
- A professional outlook and proactive approach to problem solving
- A strong team-work ethic and a “can do” attitude

**Benefits**:
**What do we offer?**
- Full-time contract (39 hours/week)
- Schedule: Monday to Friday - 09:00 to 18:00
- Salary: 16.500€ gross per year
- 24 days holiday per year on full time basis
- Possibility of work remotely
- Being part of a constantly growing company & team, with endless opportunities for career development
- A modern, international & friendly working environment - one of the best in the city
- Work hard and have fun We offer a variety of social events throughout the year
- Corporate discounts at local bars, cafes, restaurants and health & well-being outlets
- Join our family European Language Jobs Europe is all about people and we are well-known for our amazing workforce of diverse, talented professionals
- Location: Barcelona, Spain

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