Deskside Support Engineer

hace 4 días


Madrid, España Smartedge Solutions A tiempo completo

**Job Details**:
**Role: Deskside Support**

**Location : Madrid, Spain**

**Role type : Contract**

**JOB DESCRIPTION**:

- Good understanding of VIP user White glove support
- Good troubleshooting knowledge of Desktop, laptop and conference room devices.
- Desktop technician who is very strong in deploy Windows 10 across organizations' local desktops and laptops
- Update SharePoint site with required data and open cases in SNOW ticketing system
- communicate with local internal employees, must be able to work closely with IT staff and IT coordinator
- Must have strong communication, written and verbal skills
- Computer and network hardware support
- Technical support for software and related hardware solutions
- Documentation for installations and support
- Perform routine administrative and maintenance tasks on hardware
- Ability to build relationship with all levels of staff - from junior colleagues to very senior levels of management.
- Self-starter - take initiative to make improvements

**Job Type**: Contract

Ability to commute/relocate:

- 28033 Madrid, Madrid: Reliably commute or planning to relocate before starting work (required)



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