Senior HR Associate

Job Identification (Reference Number)**:14774**
Position Title**:Senior HR Associate (Learning Solutions Development)**
Duty Station City**:Valencia**
Duty Station Country**:Spain**
Grade**:G-6**
Contract Type**:One Year Fixed Term**
Recruiting Type**:General Service**
Vacancy Type**:Vacancy Notice**
Initial duration**:twelve months with a possibility of extension**
Closing date**:20 May 2025**

**Introduction**

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

**Context**

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners.

With 172 member states, a further 8 states holding observer status and offices in over 100 countries, IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM works to help ensure the orderly and humane management of migration, to promote international cooperation on migration issues, to assist in the search for practical solutions to migration problems and to provide humanitarian assistance to migrants in need, including refugees and internally displaced people.

The Staff Learning Unit (SLU) is located within the Integrated Talent Management Division (ITM) of IOM and is responsible for managing programmes and initiatives established in line with the learning and development needs of the Organization. SLU is based in Valencia and Manila.

Under the overall supervision of the Chief, ITM Division and the Head, Staff Learning Unit at the IOM Global Learning Centre, and under the direct supervision of the Human Resources Officer, Learning Solutions Development, the Senior HR Associate (Learning Solutions Development) will assist in coordinating the learning solutions production pipeline and a team of staff and consultants responsible for delivering learning solutions.

RESPONSIBILITIES
Assist in coordinating the production pipeline. Plan, monitor and report on the activities and deliverables of staff and consultants who develop learning solutions, including Instructional Designers, Animators, Videographers, Graphic Artists, and others, by assigning projects, monitoring progress and quality, and reviewing deliverables, managing delivery schedules and understanding business requirements and objectives in order to produce effective learning initiatives.
- Support the assessment of incoming project requests of the Learning Solutions Development (LSD) team, in coordination with the Senior HR Associate, LSD Coordinator, by organizing and attending meetings and following up on missing information with internal and external training owners to understand the learning objectives, requirements, timeline and target audience,
- Participate in the design and development of eLearning course templates alongside instructional designers and other eLearning developers;
- Partner with the Development team to create digital and print assets for courses; Video production, including audio and video editing in SCORM (Shareable Content Object Reference Model); Develop illustrations, graphics, etc. to support the course content; Work with Instructional Designers to produce high quality eLearning content.
- Contribute to the global learning calendar by ensuring that all learning solutions developed by the team are featured in the calendar and uploaded in the Learning Management System (LMS).
- Handle all tickets raised in the ticketing platform concerning learning solutions development.
- Work with SLU colleagues who look after the LMS team to support the upload of the learning content into the learning management system; help troubleshoot defects and implement fixes in resolving technical issues and uploading the curricula on IOM’s LMS.
- Perform other duties as may be assigned.

**QUALIFICATIONS
Education**
- University degree in Digital Learning development, Graphics design, or a related field from an accredited academic institution with four years of relevant experience; or
- Completed High school/ Secondary school education with six years of relevant experience.
- Holds a project management certification or has, at least, two years of relevant professional experience in project management.
- Kirkpatrick certification (at least Bronze) an advantage.

Accredited Universities are those listed in the UNESCO Wor