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Medical Technical Support
hace 2 semanas
The Company.
Would you like to join an international BPO company on an exciting project in Barcelona and help people with an innovative product in the medical area?
Tasks
The Job.
**You will**:
- Maintain and update the patients accounts
- Observation of ongoing procedures to guarantee the compliance of set standards
- Report and analyze patient and device information, dispatch replacement products and samples and catch up with patients according to departmental standards
- Dealing with sensible data
- Ensure high-quality service and client’s satisfaction
**Requirements**:
The Profile.
- You speak German at a native level and have an excellent command of English
- You are based in Barcelona and hold the NIE and SSN
- You have strong experience in technical support and troubleshooting
- You are interested in medical innovations
- You have knowledge of all Windows/Mac OS X operating systems and related web browsers
- You have excellent listening and problem-solving skills
- You have the ability to convey empathy and trustworthiness
- You can handle sensitive data reliably
**Benefits**:
The Offer.
- A full-time job, 39h/week with NO rotating shifts (shift options: 8 am to 4 pm OR 10.30 am to 7 pm, on the weekends (2 per month) fixed shifts from 9:30 am-5:30 pm)
- Up to 23.500 € gross per year
- A modern and conveniently located office near Glories, with an international team
- Great growing opportunities
Hi, I’m Katharina from Blu Selection. I ’ll take care of your recruitment process for this position. Feel free to call me at +34932717462 or reach me via LinkedIn.
This project not the best fit for you? Still, send me your CV to be considered for other projects or future opportunities.
