Product Manager

**About seQura**

SeQura's mission is to deliver innovative payment solutions and transformative customer experiences for merchants, that improve sales conversion, customer loyalty and lifetime value. Our product platform provides a set of fast, flexible, and secure payments, risk management, and customer care capabilities that drive sustainable growth. We make a difference by tailoring our solutions to specific verticals, to address their unique needs and deliver superior results.

SeQura is a privately-owned scaleup growing at a 67% CAGR and approaching 50 Million in Annual Recurring Revenue. With a core business of flexible payments growing significantly above the market, this year we are launching new product categories, lines of business and expanding to international markets. Over 5000 businesses, almost 2 million shoppers and almost 300 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87% a Trustpilot rating of 4.8 / 5 and a Glassdoor rating of 4.8 / 5.

**About the role**

We're looking for a **Product Manager** to take the lead in building our new merchant portal. As the person responsible for **Merchant Experience**, your role involves creating a platform that's not only user-friendly and efficient but also forms the foundation for our team to launch new products and solutions. This isn't just about creating a portal; it's about laying the groundwork for innovative offerings that will make our platform an indispensable tool for businesses. Through your contribution, our solutions will empower merchants and drive the development of new, game-changing products in the fintech landscape.

**What you'll do**
- Building a New Portal: Create the blueprint for a new merchant portal that's intuitive and efficient. This isn't just a portal; it's the foundation for enabling other teams to offer new products and solutions to our merchants.
- Customer Experience: Work on creating seamless, positive experiences for our merchants, aiming to enhance their interaction with our products and services.
- Team Collaboration: Work closely with multiple cross-functional teams, including Product Managers, Engineering, Growth, Risk, Legal, and Onboarding.
- Product Expansion: Drive the expansion and development of our product offerings to offer more value to our merchants.
- Feedback and Improvement: Listen to merchant feedback and use it to improve our portal and the overall merchant experience. Strive for continuous improvement in all aspects of our product offering.

**What we offer**

We have a strong and sustainable foundation, where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible.

One of our most valued strengths by our employees is our fellowship and supportive culture, which fosters a sense of belonging by working closely with our values. With us, you will have challenging projects to work on and push your skills and knowledge.

In addition, we are very proud of the unique office we have, which offers a comfortable and inspiring environment to work in with everything you need.
- 23 vacation days + 2 days of free disposal per year.
- Professional development with English and Spanish classes, and 13 other different languages to learn with Busuu.
- Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee.
- Health insurance discounts with Sanitas and DKV.
- Work visa and re-location to Barcelona.
- Remote work.

**What you’ll need**
- Prior experience in product management roles, preferably in tech or online consumer sectors, focusing on customer/merchant experience.
- Track record of leading cross-functional teams and launching user-centric tools or products.
- Strong understanding of how to create exceptional digital user experiences and interfaces.
- Strong analytical abilities, with a focus on data-driven decision making.
- Excellent communication skills, with a command of English.
- Proactive and accountable attitude, with a keen attention to detail.
- Strong collaboration and leadership skills.
- A desire to learn and grow, with a passion for driving change and delivering top-tier customer experiences.

**Which are the next steps?**
- Interview with People Team
- Technical take-home assessment_ (async)_
- Live Peer review of the assessment
- Meet the team

We promote equal opportunity to all, regardless of age, color, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or any other characteristic. We have an inclusive environment, and respect is above all.

**Do you want to be part of the change? Join us