Account Optimization Manager E2e Chains

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION:
About Us

HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We’re game‑changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard‑to‑reach high‑value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech‑driven, with a customer‑first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none.

And of course, we have an amazing team Our people, Team HBX Group, are the beating heart of the company who we encourage to _move fast, dream big and make the difference_ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our _global approach, local touch_ mentality.

Job Summary

Working as part of a high‑performing, collaborative commercial team, you will continually enhance the competitiveness and availability for sale of the product across an assigned portfolio of hotels to optimize overall performance. You will use strong analytical skills, commercial acumen and exceptional supplier‑relationship management to ensure our product remains competitive, profitable and aligned with market demand.

**Responsibilities**:

- Renegotiate contracting conditions with our hotel suppliers to maximize availability, offers, best available rates, and load commercial conditions with the highest level of system expertise.
- Obtain new offers and additional availability from suppliers, ensuring they are correctly and promptly loaded into the system.
- Partner closely with the Contracting Manager to ensure strong collaboration, sharing insights, strategies and working efficiently to achieve joint objectives.
- Proactively manage daily contact with assigned hotel suppliers, building strong commercial relationships and ensuring ongoing alignment.

Skillset and Experience Required
- Experience working with suppliers in a commercial, product, contracting or revenue‑related role within the travel or hospitality industry.
- Strong analytical skills with the ability to interpret data, prioritize actions and drive commercial decisions.
- High level of system proficiency, ideally with experience in product loading or hotel distribution platforms.
- Excellent communication and negotiation skills, with the ability to build trusted supplier relationships.
- Proactive, detail‑oriented and comfortable working in a fast‑paced environment.
- Strong collaboration skills and ability to work cross‑functionally with internal commercial teams.
- A problem‑solver with a continuous improvement mindset.
- Fluency in English; additional languages are an advantage.
- At HBX Group, we believe that diversity drives innovation and makes travel a force for good._
- We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents._
- Join us and be part of a team where diversity and equal opportunities truly make a difference._

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work:

- Within an innovative, engaging and multicultural environment.- Have the opportunity to build strong and lasting business relationships and friendships from around the world.- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.