Strategic Account Manager Chains

25 November, 2025
- Commercial
- Palma, Spain- Full time
- Hybrid**What you will do on your journey with WebBeds.**:
**In this role you will**:

- Manage existing key chain strategic partnerships and build portfolio of new chain strategic partners in Europe to drive chain performance.
- Define targeted actions and design strategy road map to achieve agreed KPI’s, drive incremental business opportunities and increase WebBeds’ market share.
- Ensure chain contracts are (re)negotiated within specified deadline to ensure WebBeds has the best commercial conditions to drive relevant business for the chain.
- Organize quarterly business reviews and bi-monthly engagement with key contacts of the Chain Partners, to discuss results and to build and/or maintain relationships.
- Drive optimization of chain global product, inventory and pricing supported by Partner Success, Supplier Optimization and Contract Managers in destination.
- Partner with Contracting Teams in all regions, encouraging and promoting teamwork and commercial performance for contracting with specific hotels and regions.
- Work in partnership with supplier connectivity and loading teams to onboard new chains via preferred connectivity and to maintain the connection to deliver the right supply to our customers.
- Monitor on a regular basis the performance of the chain supplier including production, pricing and availability to ensure competitiveness in market.
- Primary liaison with the assigned hotel chain partners to deconstruct challenges and develop solutions approach adaptable for all the platforms.
- Support various teams including regional contracting, customer support and supplier connectivity as escalation point regarding availability and service issues.
- Negotiate exclusive deals, value adds and overrides, and identify marketing opportunities for each chain, per region, by Market for all WebBeds platform.
- Attend tradeshows and network opportunities within region to engage with Chain Partners and prospect new opportunities.
- Consult and agree with the Regional Chains Director regarding new chain opportunities and additions to product.
- As part of the chains team, circulate and facilitate shared special deals, flash sales and additional supply with WebBeds Sales Team to ensure maximum promotion of WebBeds content.
- Co-operate with Health and Safety team to ensure reports are completed and up to date.
- Communicate both internally and externally in a professional manner in keeping with corporate
- guidelines.

**The skills we would love to see in your suitcase**
- Contracting experience gained with the hotel
- and/or travel industry.
- Have worked in similar role
- Experienced in contracting Chains in Europe.
- Able to develop and maintain strong, trusting, and meaningful connections with hotel chains.
- Educated to degree level of equivalent or equivalent professional qualification.
- Fluent in English and German.
- Open to frequent travel.
- Strong negotiation skills, strategic view, commercial acumen, pro-active, dynamic, passionate, and a team player.
- Highly accurate with an excellent attention to detail.
- Well-developed written and verbal communication skills.
- Proactive, with ability to offer solutions to issues encountered.
- Personable with lots of enthusiasm and a “can do” attitude
- Ability to work independently as well as part of the team
- Min 4 years contracting experience in hotel
- and/or travel industry (OTAs, Bedbanks, Tour Operators)
- Understanding of current contracting landscape (dynamic and static models)
- Fluent in another European language