Partner Success Manager

Partner Success ManagerEnvíe su CV y cualquier información adicional requerida después de haber leído esta descripción, haciendo clic en el botón de solicitud.12 December, 2025CommercialFull timeHybridWhat you will do on your journey with WebBeds.The Partner Success Manager Chains plays a major role in complementing the Chains team in the relationship management with key chain partners, through optimisation of rates and availability jointly with the Strategic Account Managers with targeted actions and strategy as directed by the Director of Chains.This position will be working collaboratively with external and internal stakeholders in an agile manner to maximize opportunities and increase growth, providing excellent partner service and making our Dynamic Inventory available on Points of Sale.This role requires a candidate with a strong operational background in the Connectivity area of the travel industry, as well as an interest and passion for the commercial area of the business that enables seamless integration of new product with channel managers and switch partners.In this role you will:Please note that this role can be based in Palma, London or remoteThe Partner Success Manager Chains has a responsibility for delivering the company’s commercial objectives derived from the chain’s partnership roadmap.Build and maintain meaningful relationships with Chain partners to optimize the global partnership on Destination, Region, and Global level.Partner with Connectivity team, Strategic Account Managers and Chains to ensure hotels are connected, handle queries and ensure overall quality control.Analyse and investigate trends of the specific chain to build partner roadmap together with Strategic Account Managers to achieve better performance and optimize the chain partnerships.Ensure managed chain properties are live and bookable on POS conducting quality auditing of properties set up, ensure pricing accuracy, and the rate and promotion competitiveness.Monitor daily/weekly/monthly production for connected hotels in remit using relevant production reports.Support onboarding of new partners and implement trainings on our USP’s and usage of extranet tools and interface.Assist Strategic Account Managers with analyses, reports and presentations for the QBR’s of key Chain Partners.Assist with reviewing, mapping and setting live of BAR contracts. Liaising with relevant teams to see the task through to the endAdditional responsibilities may include handling directly a small portfolio of Chain suppliers as directed by Line Manager.The skills we would love to see in your suitcasePersonal effectiveness with strong communication and influencing skillsComfortable to negotiate with suppliers in person or via TeamsExperience in working in fast paced and multi-cultural environmentProactive and positive, with ability to offer solutions to issues encountered.Personable with lots of enthusiasm and a “can do” attitudeAbility to work independently as well as part of the teamAbility to prioritise and multitaskOrganised with impeccable attention to detailNumerically astuteAbility to build effective and meaningful working relations both internally and externalHave worked in similar roleExperienced in various contracting platformsFluent in English, with additional fluency in Spanish or German considered an assetCommercial awareness in the travel industryGood Microsoft Office knowledge, especially Excel and OutlookWebBeds is a global digital travel marketplace for the travel trade, an intermediary connecting hotels and other travel service suppliers to a distribution network of travel buyers all over the world. We connect hotels looking to fill rooms with buyers trying to find rooms. In short, we source bookable content, integrate, aggregate and merchandise that content in our platform, then distribute it to a global network of travel trade buyers, who sell to the travelling public.Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 8.3bn search requests daily, with 17million rooms nights sold in FY24. We deliver amazing outcomes using leading edge technology through innovative and creative thinking; and products help our partners deliver amazing travel experiences, enabling travel the world over.Some things that make us stand outWe are a truly global travel organisation, with a global footprint.We have 1200+ people speaking 50+ languages in 120+ cites across 50+ countries.We partner with over 500,000 properties in more than 39,000 locations.We work with more than 50,000 travel buyers in 140 source markets.We have an amazing team delivering valuable outcomes using innovative tech and creative, lateral thinking.Working at WebBedsWebBeds is a fast-paced, results-driven business and that is reflected throughout our company, in our technology, product and perhaps most importantly – in our people. Visit ‘Careers’ for jobs around the world of WebBeds.Global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more – can sell their products through WebBeds by connecting to a global network of over 50,000 online and offline travel buyers through robust solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue.Online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC’s, group providers, airlines and more – can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they can search, shop and book online through one of WebBeds trade only booking sites.Our operation.We operate globally through four geographic regions – Europe, Asia Pacific, MEA (Middle East and Africa) and the Americas – with over 2,000 travel professionals working in 120 cities across 50 countries worldwide. WebBeds also operates specialist brands JacTravel DMC and UHl. JacTravel DMC provides tailormade travel arrangements for offline FIT and groups traveling to the UK, Ireland and key mainland European destinations to the international travel trade. UHI is a genuine pioneer, providing online pilgrimage travel services to travel agencies worldwide. xsgfvud WebBeds is a travel brand of the Web Travel Group, an ASX 200 listed company (ASX: WEB) operating global digital travel businesses.#J-18808-Ljbffr