IT Support Dutch Market

hace 1 semana


Malaga, España KGR A tiempo completo

We are recruiting for an international company a **IT support agent for the Dutch market **in Malaga.

**Missions**:

- Handle incoming calls, assist remotely and respond to electronic requests
- Understand and use best practices to provide first level support and the best possible customer service in a timely manner
- Perform remote cleaning as indicated
- Resolve problems from the first call using the knowledge retained during the training and search through the available documentation
- Record problems in the database
- Possess the ability to dynamically understand and retain changing information in relation to the support department and the organization
- Revision, analysis and scoring of interactions using latest AI technology
- Provision of compliance and quality coaching to Tier 1, Tier 2 and Tier 3 technical staff
- Identify recurring non-compliant patterns within established guidelines
- Host compliance calibration sessions with staff.

**Profile**:

- Previous experience in sales or IT/tech support is an advantage but not necessary as full training and support will be given
- Ability to identify sales opportunities and able to perform; as this is a sales role you must be able to sell and close
- Excellent communication and social skills, outgoing
- Ability to work as a team player: flexible, supportive, encouraging, prepared to listen, learn and improve together
- Passionate about technologies.

**BENEFITS**:

- Excellent remuneration package based on experience, skills and performance
- Be part of a dynamic and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential
- Permanent contract.

Work Location: In person



  • Malaga, España KGR A tiempo completo

    We are recruiting for an international an Account Manager for the Dutch market in Málaga. **DUTIES AND RESPONSIBILITIES**: Manage partner forecasting/partners performance by tracking tools Responsible for partner pipeline management, detect new opportunities and drive successful and profitable closure of deal rate Responsible for a portfolio of partners...


  • Malaga, España KGR A tiempo completo

    We are recruiting for an international company a Dutch speaking Customer agent **Missions**: - Communicate with customers through various channels - Be the first point of contact, update contact information, collect invoice, pre-onboarding, booking information and related requests - Ensure clients receive the highest level of service at any moment...


  • Malaga, España KGR A tiempo completo

    We are recruiting for an international company a Dutch speaking Customer agent **Missions**: - Communicate with customers through various channels - Be the first point of contact, update contact information, collect invoice, pre-onboarding, booking information and related requests - Ensure clients receive the highest level of service at any moment...


  • Malaga, España Webhelp A tiempo completo

    **Location** - Málaga, Spain**Language** - Dutch*** **Description**: **Customer Lifecycle Manager -Dutch Market** **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for a** Customer Lifecycle Manager -Dutch Market **to join...


  • Malaga, España SD Worx A tiempo completo

    SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and an office in Mauritius. Our goal? We bring **people solutions** to life. So companies of any size can turn Human Resources into a source of value for the business and the people in it. Our people solutions span **the entire employee journey**,...


  • Malaga, España KGR A tiempo completo

    We are recruitinf for an international company a Customer Service Sales Representative for their Barcelona office. **Missions**: - Manage inbound calls and ensure quarterly quota is reached - Place outbound calls when required - Quote creation and follow up - Use upselling/cross-selling technics to maximise revenue - Stay up to date with active promotions...


  • Malaga, España BESTSELLER A tiempo completo

    **Descripción de la compañía**: Are you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high? Then this is your chance to be part of the exciting journey in developing our global Frontline Support Services department into a...

  • Lead Generator

    hace 2 semanas


    Malaga, España JobFinder Spain A tiempo completo

    **Requirements**: - Native level of Dutch with fluent English both written and spoken - Knowledge of or background in, sales processes - Previous experience working in B2B sales and lead generation roles - Good IT literacy - Ability to handle objections - Problem solver with a desire to succeed - A confident, target-driven, tenacious self-starter - A...


  • Malaga, España City Job Offers A tiempo completo

    If you are an enthusiastic individual who is passionate about sales, we have a big job opportunity for you. We are looking for a Danish-speaking Lead Generators to develop the Danish market and make it bigger. Challenge accepted? **Inside Sales Representative in sunny Málaga - Dutch Market** **The role**: You will be responsible for the successful...


  • Malaga, España EPAM Systems A tiempo completo

    Currently we are looking for an experienced IT Support Engineer with brilliant skills to join in our Málaga office. This is a great opportunity to grow within an international company as EPAM in our office in Málaga and be part of a successful company in continuous growth. With over twenty-five years’ experience in crafting market leading software,...