IT Business Analyst

hace 23 horas

Madrid, España SGS A tiempo completo

**Company Description**
We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. **Our 99,600 employees operate a network of 2,600 offices and laboratories**, working together to enable a better, safer and more interconnected world.

As a **Business Analyst (BA)** at SGS, you will be a vital member of our Information Technology (IT) Corporate team. Collaborating closely with business and function stakeholders, **you'll play a pivotal role in enhancing their processes and systems.**

You will also play a **key role in our demand management process, providing analysis of business requirements and insights into the complete backlog of demands, improvement opportunities, requested changes, required upgrades, and technology refresh initiatives**. When required, you will also support Service Managers by offering information and clarifications related to functional service requests.

Join SGS as a Business Analyst and be part of a global leader known for quality and integrity.

**Responsibilities**:

- Understand the business, assess diverse stakeholder needs, and translate these into well-documented requirement.
- Collaborate with business and function stakeholders to understand and improve processes and systems.
- Backlog Management, Develop high-level and detailed functional designs, define acceptance criteria, review testing plans, and oversee User Acceptance Testing (UAT)
- Assess needs and demands from multiple stakeholders and prioritize requirements.
- Support deployment and rollout plans.
- Contribute to demand management by analyzing business requirements.
- Provide support to Service Managers for functional service requests.

**Qualifications**
- Bachelor’s or Master’s degree in IT or Computer Science.
- Experience managing requirements through the entire life cycle.
- ** Proficiency in business analysis frameworks and techniques**.

**Required Skills**:

- Collaboration, flexibility, and adaptability.
- Analytical, problem-solving, and troubleshooting skills.
- Excellent communication and relationship-building abilities.
- Organizing and prioritizing requirements.

**Leadership Competencies**:

- Translates Strategy into Actions.
- Influences Internally & Externally.
- Collaborates Effectively.
- Embraces Change.

**Additional Information** Why SGS?**
- Global and very stable company, world leader in the TIC (Testing, Inspection and Certification) industry.
- Flexible schedule and hybrid work model.
- SGS university and Campus for continuos learning options.
- Multinational environment where you will work with colleagues from multiple continents.
- Benefits platform.

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