Madrid Office

hace 2 semanas

Madrid, España SWIFT Financial Messaging Services A tiempo completo

About the Role

The Office and Commercial Administrator will play a key role in ensuring the smooth operation of the Madrid office while providing essential commercial support to the EMEA Business Development team. This role is pivotal in enhancing team efficiency, customer satisfaction, and overall well-being of the Madrid staff.

Office Management & Facilities
- Support the Office Manager and Site Manager in day-to-day operations.
- Ensure the security and proper functioning of the office premises.
- Manage office supplies and facilities, ensuring they meet team requirements.
- Contribute to fostering a positive and supportive office environment that enhances the well-being of Madrid-based staff.

Commercial Support
- Act as a point of contact for customer inquiries, ensuring timely and effective coordination with internal teams.
- Assist customers during the onboarding process, including participating in initial contact calls to build strong client relationships.
- Provide ongoing support to Account Managers and the CA EMEA team to achieve business objectives.
- Serve as a back-up for other offices, promoting collaboration and sharing critical information across the region.

Business Development & Campaign Management
- Contribute to the management of campaigns and the organization of onsite and virtual events to support customer engagement and business growth.
- Maintain and keep updated the Iberian customer database to ensure accurate and accessible information.
- Support the Iberian BD team in achieving its objectives, assisting with initiatives that drive commercial success.

Required Skills and Qualifications
- Strong organizational and administrative skills with a focus on detail and efficiency.
- Proven ability to manage multiple tasks and prioritize effectively.
- Excellent communication skills, both written and verbal, with the ability to interact confidently with internal and external stakeholders.
- Customer-oriented mindset with the ability to support and assist clients effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM tools is a plus.
- Ability to work independently as well as collaboratively within a team.
- Professional fluency in Spanish and English (required).

What we offer

We put you in control of career

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself
- We give you the freedom to be yourself. We are creating an environment of unique individuals - like you - with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of_ _age, background, culture, colour, disability, gender, nationality, race, religion_, sexual orientation, or veteran/military status._

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