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Customer Solution Architect Msh
hace 2 semanas
Would you like to be part of our new adventure in Malaga? Vodafone Group is launching its new technological HUB, an international center of excellence dedicated to research and development of technical solutions, such as Secure Networks, 5G and 6G development, Open RAN, IoT, MPN & MEC and UCC for Vodafone Business, platforms and enterprise solutions.
Come and join us to create the future together
The primary responsibility for this role is to provide customer-specific specialist solution design activities during the Sales and Customer Engagement cycle that help to build and shape a compelling business proposition, delivering tangible business value and a return on investment. As such the Customer Solution Architect will act as the Solution Authority for single product/portfolio bids where they are the sole solution designer, or will own a design tower within a larger bid where they work into the overall Solution Authority.
The role of **Customer Solutions Architect **has the following responsibilities:
- Capture and interpret customer requirements, and design complex and custom mobile/fixed solutions to meet customer requirements. Able to help “sell” the solution by providing clear links between business challenges and solutions as an enabler to solve these.
- Build accurate scalable cost models and provide input into pricing strategy.
- Document solution in RFP responses, proposals and High Level Designs.
- Cooperating with and coordinating different departments of the company at central and local level, e.g Product Management, Legal & Regulatory, operational support and obtain necessary support for the definition of solution proposals.
- Supporting the selection of suppliers to deliver shared and managed services: define requirements, select supplier, and, if necessary, participate in contract negotiation.
**What you bring?**
- Excellent knowledge level in mobile network design, security and connectivity services for fixed and/or mobile network, with deep knowledge of RAN design, Backhauling transmission technologies (MW, OFDM, VSAT), LAN/WiFi, SDN, IP-VPN, and Security.
- Ability to relate fixed and mobile security and connectivity services, processes, IT and people/organisation to provide a coherent solution with a strong focus on the customer experience.
- Strong facilitation and negotiation skills, having worked within multi-disciplinary virtual teams, ideally in the telecoms or IT sector, providing complex mobile/fix network solutions.
- Ability to present to internal stakeholders and up to C-level customers in a Sales engagement - specifically proven experience in being an industry SME in mobile connectivity solutions with the capability to run innovation & thought leadership workshops to build customer strategy (like 5G evolution) beyond current requirements.
- Commercial Awareness. Ability to identify and apportion the cost components of complex solutions and to understand the resulting commercial viability.
- Experience in dealing with large corporate customers in a solution design or consultancy role.
