Collections and Accounts Receivable Manager

**_General:_**
- Responsible for Collections & AR function leading a large team (~50) with multiple levels of management.
- Coordinate with third party, other finance members, operations, customer service and sales.
- Point of contact and escalation for all Collections & AR matters for the SSC, market teams, and customers.
- Ensures function deliverables meet or exceed quality levels and are delivered with a strong internal control framework.
- Inspires innovative thinking and leads special projects within function to drive achievement of the SSC objectives.

**_
Personnel:_**
- Recruit and build a strong team while engaging the team and promoting a strong culture to retain talent.
- Serve as a leader and mentor that emphasizes the development and performance of their team.
- Ensures the right backup in the team through cross training.
- Support communication structures across the team to ensure key messages are communicated and understood.

**_
Compliance:_**
- Acts as a steward for compliance on operational accounting policies and procedures.
- Assures the integrity of the applicable financial systems and controls.

**_
Continuous Improvement:_**
- Contribute to the design and implementation of OtC systems and business process solutions.
- Follows and implements culture of continuous improvement of processes, policies, operating procedures.
- Identifies areas that would benefit from process improvements to propose to OtC Senior Manager
**Finance & Services**
- Actively involved in completing and delivering efficiently all Collection & AR specific activities and milestones, in alignment with the SLA's, KPI's, project plans and deliverables, to ensure success of the function.
- Leads OtC process strategies to reduce DSO, improve working capital, and increase customer satisfaction.
- Brings a customer centric mindset to the OtC function, continuously incorporating the voice of customer in OtC policies, processes
- Develops trusted relationships with stakeholders, both internal and external

Great opportunity in finance department of international company|Position managing 50 people

**Required Skills**:

- Minimum 7 years of experience in Finance, Accounts Receivables, Billing and Collections
- Experience of at least 5 years leading large, multicultural and complex teams
- Working knowledge of core transactional OtC processes
- Relevant experience of working in a multi-national SSC
- Demonstrated Business Process Improvement and/or Reengineering experience
- Demonstrated experience in impacting the quality and service in previous roles.
- English as business language
- Excellent interpersonal skills with the ability to influence and develop relations at all levels
- University Degree
- Flexibility and ownership
- Integrity and ethical behaviour to ensure compliance
- Good negotiation, coaching, and teaming skills
- Ability to use analytics to draw insights and drive actions that improve results
- Strong commercial, customer-oriented profile
- Proficiency with Microsoft Office
**Preferred skills**
- Other European Languages
- Working knowledge of OtC technology solutions
- Lean Six Sigma certification or experience in Robotics

International company leader on the water and Coffee sector.

Career opportunities and professional development

The Collections & AR Manager will lead a process-based team in a multi-national SSC across European markets, leading the Credit & Collections and Cash Application teams. This role will be involved and take part in the development of strategies, objectives, and processes that impact the SSC and specifically Order to Cash (OtC). The Manager will lead the function to adopt best practices, drive continuous improvement and develop a high-performing team through coaching and mentoring. The Manager will develop relationships with customers, stakeholders, and employees to ensure team success. They will lead by example, guide the SSC culture, create an engaged OtC team that lives our values while providing quality service as a foundation. This leader will bring a customer centric mindset to OtC, ensuring high service levels and a focus on improving customer experience in the function.