Field Service Technician F/m

In our line of work, life isn’t a given - it’s the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we’re located. Creating impactful innovations like ours, doesn’t happen overnight - it requires uncompromising persistency, passion, and a desire to make a difference. Here, you can learn, grow, and chart an uncommonly diverse career. Radiometer is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. As part of the Service department, and specifically in the North of Spain, you will be responsible for all our post-sales service. To become successful, reporting to the Sales Area Manager, your responsibilities and tasks as Field Service Technician will among others include: Responsible for service post sales attention to our analyzers and IT solutions Conduct preventive maintenance in our analyzers install base Responsible for achieve service goals cooperating with the team Retain our current customers Achieve service targets as service contracts and new digital services Plan, organize, implement and follow-up customers call visits Provide customer phone support Installation of instruments and customers training Collaborate with the sales team to achieve sales target in the Region Regular travel in order to optimally carry out your duties Employ Danaher Business Systems (DBS) tools to continuously improve Radiometer Service capabilities Maintain Radiometer’s high level of customer service both internally and externally Education and experience "Constructive Diversity" is one of our core values, and we believe that human diversity creates a dynamic and creative environment. Therefore, we encourage diversity through our recruitment process. However, we believe that the following formal qualifications will improve your chances of succeed: University or medium/high degree in a Technical area (Electronic, mechanics, electrics) Spanish and English knowledge are a must. Handle IT tools, CRM and office (excel, word, power point) IT Literate is a plus Post Sales Service experience and knowledge in health/hospitals sector is mandatory Taking ownership as well as being engaged and committed about what you do as is: Be willing and open to learn and look for continuous improvement Be creative at the same time as analytic and organized Be a self-motivated person with management by objectives Organizational skills Communication skills, keeping always an attitude of service using active listening and empathy with colleagues and customers Service aptitude and attitude Be willing to travel inside and outside of your territory **Our offer**: A unique opportunity to work in the field of medical technologies, where knowledge sharing and professional respect combine to make it both fun and meaningful to go to work. You will meet enthusiastic colleagues who take pride in making a difference in a company whose products can truly impact other people's lives. We offer you 'freedom with responsibility', opportunities for training and career development, and a wide range of staff benefits. When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization. At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. If you’ve ever wondered what’s within you, there’s no better time to find out.