Drives Field Service Technician

hace 3 días

Barcelona, España ABB A tiempo completo

**Drives Field Service Technician**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
In this position, you will provide technical support for Drives products in Motion business area in Spain, delivering superior, professional service, remotely or on-site. Your hands-on experience and knowledge of customer needs will help you not only to build strong customer relationships, but also to actively identify and develop new business opportunities.

**Your responsibilities**:

- Providing on-site or remote technical support for installation and commissioning of equipment and routine maintenance independently; he/she identifies technical problems and makes analysis through remote or on-site activity in different Service categories.
- Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures, and safety guidelines.
- Creating and maintaining strong relationships with customers, understanding their needs, and providing specialist support and solutions.
- Coordinating and executing specialist projects through planning, meeting milestones and regular reviews.
- Frequent domestic travelling will be required, as the role will require hands-on support at customer sites. Very punctual international travelling might also be required for training purposes or special customers.
- Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

**Your background**:

- Electrical/Electronic engineering degree or Professional Module (FP2).
- Current car driving license (type B) valid in Spain as well as specific VISA/work permit for Spain.
- Knowledge of AC/DC drives technology, industrial communications (Profibus, Ethernet, Modbus, industrial routers, cloud-based services, etc.) and remote monitoring and remote support systems.
- Fluent in Spanish and good command of English, both written and spoken.
- Proven leadership skills, with a collaborative, solutions-oriented approach and strong communication skills.
- Flexibility and quick adaption to frequent scheduling updates. Only on specific and pre-fixed schedule, availability to work during weekends and public holidays to provide 24/7 support.

**More about us**:

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