Production Manager

**About us**

Indicia Worldwide is an insight and technology-led communications agency with global production expertise.

**Why we exist**: we create new value

At Indicia Worldwide, our philosophy is one of ‘creating new value’. We create new value at every step of the journey that a brand takes to market, by driving an increase in marketing performance and reducing costs in marketing execution. For our clients and their customers, we are building mutually beneficial partnerships. We see this proposition, built around the perfect balance of efficiency and effectiveness, as pioneering, entrepreneurial and, above all else, sustainable.

Our substantial investment in our technology and data science capability, and resource, provide our differentiation in the marketplace. Data insight and marketing technology gives us the ability to measure our work, evidencing ROI as the most critical metric in today’s environment.

We see ROI where others don't. We are the only agency that combines creative, data and technology talent with production and procurement expertise to improve your marketing performance and efficiencies. We realise ROI for our clients by enabling them to deliver more engaging, cost-effective and sustainable customer experiences.

As a business we draw on a rich heritage from the worlds of print, creative production, retail, data, digital, tech and creative, bringing these disciplines together to support global brands with their omnichannel marketing activation needs.

We believe in what we do. We believe this proposition makes us unique. We have the capacity to re-define the way marketing is activated for our clients across the globe. Now, and well into the future.

**The output**: Improved client performance from engaging consumers with brand ideas better, faster and more cost-effectively, across every step of the journey that a brand takes to market.

**About the Team**

The Production Centre is a hub of delivery excellence based in Madrid, formed by a multicultural team of production experts which delivers marketing materials across Europe (EMEA). In a nutshell, the Production Center boosts business’s growth driving efficiencies & performance.

**Purpose of the role**
- **Vision**: The Production Manager manages the production of low & medium level spend and standard projects, to ensure the highest satisfaction of Indicia Worldwide’s clients.
- **Mission**: To activate the proposition of Indicia Worldwide through clients delivering both the best quality and price for our clients´ needs.
- **Approach**: To establish excellence in production delivery through our values - Collaboration, Entrepreneurship, Pioneering and Accountability.

The Production Manager manages the production of low & medium level spend and standard projects. At times, they will face clients directly supporting transactional aspects (quoting, artwork, delays, etc). The PM will be also expected to mentor and upskill the Production Executives.

(TBD) Therefore, the PM will manage a range of production projects, which includes the following tasks:

- Be responsible for low and medium complexity production projects
- Verify the information received in our briefs.
- Support for billing processes in close collaboration with our central services department.
- Full project monitoring and process verification.
- Collaboration with our suppliers to ensure the best service standards.
- Development of relationships with internal stakeholders.
- Support in information processes and Reporting.
- Monitoring of internal initiatives.
- Face the clients directly for transactional support i.e. quoting, communicating delays,
- PE mentoring and upskilling
- Accountable for Compliance
- Client specific WOWs

**Location: Madrid or Remote Spain**

**Skills, knowledge, experience and exposure**

The Production Manager will likely have 2- 3 years of print production experience. Relevant project management or supplier liaison and sourcing experience will be also considered positively.

Industry related education and qualification will be a plus.

**Fluency both written and spoken in English & German**

**Mindset to navigate the role**

As a PM, you will demonstrate **clear and effective communication skills**, as you will be interacting with stakeholders at all levels of the hierarchy. Whether you are communicating with team members or external partners, you need to be able to articulate your thoughts and ideas clearly and effectively. Good communication skills will help ensure that projects move forward smoothly and everyone is on the same page.

In addition to communication skills, the role demands **a solution-oriented and resolutive mindset**, where problems are seen as opportunities to find solutions. This mindset will help Production Managers navigate different types of challenges and new scenarios that arise while managing production projects.

**Excellent organizational and time management skills** are a must for this role, as you wil