Senior Network Engineer

**Description**:
**Company Description**:
OmniAccess is a leading managed service provider of premium connectivity, networking and cyber solutions. From our headquarter in Palma de Mallorca we cater services for superyachts, boutique cruise and research vessels, with a very strong commitment to service quality & availability. As part of our integral end-to end solutions, we design, implement and support onboard IT networks, bandwidth management tools and cyber security services, all aimed at providing our clients with premium digital solutions and the best possible user experience.

In 2018, OmniAccess joined forces with the Marlink Group. Marlink is a managed service provider and global leader in remote ICT solutions with annual revenues surpassing $800 million and 1,500 employees operating in more than 30 countries.

Wherever our customers are in the world, we deliver them possibilities to work smarter and to operate more effectively, more safely, more sustainably - without the limitations of technology.

With our possibility platform, we enable a comprehensive suite of end-to-end managed solutions (Connectivity, Network, Cyber Security, Cloud & IT, IoT & Apps), supported by professional services, unmatched global operations and delivery capabilities and local support teams.

As a global company with a local focus, we help make tomorrow’s possibilities today’s realities.

This strategic partnership has enabled us to expand our reach and capabilities, offering our clients an even broader range of innovative digital solutions and unparalleled support.

At OmniAccess, our vision is bold and clear: to deliver possibilities anywhere, empower innovation everywhere, and shape the future of maritime digital solutions.

**Job Summary**:
We are looking for a **Senior Network Engineer** with strong expertise in cloud network technologies (Azure, AWS) and Palo Alto Networks solutions to work directly in customer environments. You will design, deploy, and maintain secure, high-performance network infrastructures across on-premises and cloud platforms, ensuring optimal reliability and security. This role demands advanced technical skills, a proactive problem-solving approach, and the ability to build strong client relationships while delivering exceptional service.

**Responsibilities**:

- Ensure we meet contractual customer support SLA’s.
- Implementing new network solutions and/or improving the efficiency of our customers networks.
- Maximising network performance through ongoing monitoring and troubleshooting.
- Automating troubleshooting through scrips and software in case of an outage.
- Arranging scheduled upgrades.
- Investigating faults in the network.
- Updating network equipment to the latest firmware releases.
- Maintain accurate assets information.
- Reporting network status to key stakeholders.
- Implement and support network monitoring systems.
- Provide complex problem analysis, determination and resolution using industry standard networking utilities / tools as well as creative thinking.
- Create and maintain “as-built” diagrams/documentation, as well as process and procedure documentation.

**Requirements**:
**Desired Requirements**:
Strong expertise:

- Networking (TCP/IP, BGP, OSPF, LAN, WAN, WLAN ).
- Monitoring systems.
- Palo Alto technologies (e.g., NGFW, Panorama, Prisma ).
- Cloud network environments.

Solid Proficiency:

- Automation (e.g., Python, Ansible ).
- Ticketing systems.
- Agile/Scrum or Kanban.
- Virtualization environments.
- Experience with windows and Linux servers' administration.

Foundational Knowledge:

- Infrastructure as code (e.g., Terraform ).

**Experience and qualifications**:

- Bachelor's degree in computer science, engineering, or related field of study a Plus.
- 2+ years of experience in network operations a Plus.
- CCNA, CCNP or related Network Certifications a Plus.
- Cloud Network Specialization certifications a Plus.
- Excellent analytical skills, organizational, time management and problem-solving skills are essential.
- Effective communication in English and Spanish.

**Desired attitudes**:

- Always strive for quality and extraordinary results.
- Excellent communicator able to transmit and excite others.
- Be a positive person, able to work with others, achieving a common goal.
- Organized and disciplined, able to work with complexity and uncertainty.
- Willing to add her/his views and ideas inside a diverse group that wants always to improve.
- Feeling accountable for the work and the results done by you and your teams being able to take responsibility in other areas further to her/his own one.
- Take care of others as part of the overall OmniAccess team.

**Other requirements**:

- Will be part of a paid on-call afterhours rotation as we build global coverage in the group to minimize or eliminate on-call impact. On call will receive issue escalations after office hours and weekends.
- May work in shifts (Morning/Afternoon/Weekend) depending on the need.
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