Sr. Business Analyst

We are looking for Sr. Busines Analyst IT Performance to be part of our IT HUB in Barcelona.

**Position Snapshot**
- Location: Barcelona
- Type of Contract: Permanent
- Office of the CIO
- Type of work: Hybrid/Remote
- Work Language: Fluent Business English

**The role**

The Senior Business Analyst in IT Performance Management within the Office of the CIO focuses on analyzing IT performance to aid decision-making related to operational efficiency and value delivery. This role involves utilizing analytical, statistical, and programming skills to address IT challenges, enhance operational performance, demonstrate the value of IT investments, and contribute to the evolution of the IT Operating Model.

**What you’ll do**

Contribution to IT Strategy
- Aligns IT Vision with objectives by providing analysis and recommendations to the Global IT Leadership team.
- Identifies data requirements for developing models and algorithms.
- Prepares and validates data-driven approaches to address IT-related questions.
- Collaborates with Streams to conduct Proof of Concept (POC) or Proof of Value (POV) initiatives and ensures their completion.
- Assists Stream Leads and Business Relationship Managers in enhancing their unit's performance.

Operational Effectiveness and Efficiency
- Conducts ad-hoc analyses and presents findings in a clear, executive-ready format.
- Collaborates with colleagues in the Office of the CIO on various projects to identify pain points and opportunities.
- Supports Streams, Regions, Markets, and Key IT Partners in implementing analytical findings.
- Engages in external research forums to enhance IT performance.
- Contributes to the IT Performance Management community by sharing findings and success stories regularly.

Stakeholder Engagement
- Aids IT teams and businesses in understanding IT performance metrics.
- Ensures high-quality performance and effective decision-making within IT governance structures.
- Provides feedback to Global Product Managers, Global Application Owners, and Global Operations Managers to enhance the performance of global solutions in specific regions or markets.

**We offer you**

We offer more than just a job. We put people first and inspire you to become the best version of yourself.
- Great benefits including competitive salary and a comprehensive social benefits package. We have one of the most competitive pension plans on the market, as well as flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc.
- Personal and professional growth through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset.
- Hybrid working environment with flexible working scheme. Our state-of-the-art campus is dog friendly and equipped with a medical center, canteen and areas to co-create network and chill
- Recreation activities such as yoga, Zumba, etc. and a wide range of volunteering activities.

**Minimum qualifications**:

- Data Manipulation Skills: Extensive experience in handling large data sets, including cleansing, transformation, modeling, and visualization, with proficiency in SQL and Excel.
- IT Product Operating Model Expertise: A deep understanding of the IT product operating model, including monitoring performance through key performance indicators (KPIs) and recommending optimizations.
- Familiarity with Microsoft Tools: Ability to use Power BI for data insights and trends, with strong skills in Excel.
- Collaboration and Support Skills: Strong ability to work with cross-functional teams, providing guidance and effectively communicating complex concepts to ensure CIO objectives are met.

Bonus Points If You:

- User-centric mindset: go beyond just meeting business goals and focus on delivering exceptional user experiences. Prioritize understanding of the needs, pain points, and desires of the end-users, ensuring that the product addresses their requirements effectively, to lead to the creation of the product that truly resonate with your target audience.
- Agile and adaptive mindset: Embrace the principles of agility and be adaptable to change. Understand that requirements may evolve, market conditions may shift, and customer feedback may necessitate adjustments. Be open to change and continuously iterating on your product, stay ahead of the curve and deliver value in a rapidly evolving landscape.
- Collaboration and relationship-building skills: excel in building strong relationships with stakeholders, development teams, and IT colleagues from other teams. Foster a collaborative environment, actively seek input and feedback, and ensure that everyone is aligned towards you vision. Effectively navigate challenges, resolve conflicts, and drive successful product outcomes through teamwork.

**About the IT Hub**

We are a team of IT professionals from many countries and diverse backgrounds, each with unique missions and challenges in the biggest health, nutrition and welln