Account Manager

hace 6 horas

Málaga, España JUJUR A tiempo completo

Position: Account Manager

Location: Málaga, Spain

Employment type: Full-time

**DUTIES AND RESPONSIBILITIES**:

- Utilize CRM tools to contact and qualify accounts, generating new opportunities
- Consistently meet daily, weekly, and monthly KPIs for activity and performance
- Maintain accurate and up-to-date records in the CRM system
- Ensure regular communication with assigned accounts to maintain strong relationships and drive business
- Participate in targeted sales activities such as call storms, industry-focused campaigns, and hotel-specific initiatives
- Qualify and follow up on all opportunities related to meetings, events, and group accommodations
- Adopt an upselling approach during client interactions to maximize revenue and add value to the client experience
- Provide chain-wide discounts based on client needs and follow up to ensure usage of these offers
- Offer alternative solutions when preferred hotels are unavailable
- Assist with both business travel inquiries and individual requests when needed
- Work on external lead lists and other platforms as required by the business.

**REQUIREMENTS**:

- Native/fluent in Norwegian, both oral and written. Fluent in English (at least B2 level)
- Excellent organizational and communication skills

- Positive attitude and a proactive approach to work
- Proficiency in using office software programs such as Word, Excel, Outlook, and PowerPoint
- Experience in sales, with a proven track record
- Background in hospitality is an advantage, though not mandatory
- Familiarity with CRM systems is beneficial but not required.

**BENEFITS**:

- Excellent remuneration package based on experience, skills and performance
- Be part of a dynamic and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential

- Working schedule: Monday - Friday, office hours. 39 hours a week

- And many others

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