Sales Agent

**What is Exoticca?** Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet. We are a professional, dynamic, multicultural team in rapid international growth, seeking new partners to help us create the best and most forward-thinking travel company of our generation. **What do we do?** As a **Sales Agent at Exoticca**, you will play a key role in converting interested travelers into unforgettable long-distance experiences. You’ll work with **high-quality inbound leads**, guiding customers through their travel decisions with a consultative and premium approach. This role is ideal for someone who enjoys Sales, understands customer needs, and wants to grow within an international, fast-paced travel company. **You will be responsible for**: - Handling inbound requests from customers who have already shown interest in Exoticca’s products. - Understanding customers’ needs, budget, timelines, and decision-making process, and offering tailored travel solutions. - Presenting Exoticca’s value proposition and benefits with a high-end, consultative sales approach. - Developing strong product knowledge across destinations and travel packages. - Working with clear individual targets while contributing to overall team performance. - Ensuring operational excellence by following internal policies and procedures. - Actively contributing to a positive, collaborative, and performance-driven sales environment. **Requirements**: **Must-have**: - Proven experience in Sales with a strong performance track record (ideally **3+ years**). - Strong communication, negotiation, and customer-focused skills. - Motivation, resilience, and a results-driven mindset. - Ability to adapt to a **rotational schedule**, supporting international markets: 13:00-22:00 15:00-00:00 17:00-02:00 19:00-04:00 - (Rotation between weekdays and weekends)_ This schedule allows you to work with North American market such as the US and Canada and is compensated accordingly. - English proficiency is required. Additional languages are a strong plus, especially for our key markets (Germany, France, Spain, Mexico, UK, US, CA). - Based in Barcelona. **Nice-to-have**: - Background in Travel, Hospitality, Tourism, or related fields. - Experience working with CRMs such as Salesforce, Amadeus, or similar tools. - Knowledge of travel trends or experience selling premium products. **Why join Exoticca?** - **Inbound Sales role**: customers are already interested. - **Clear performance structure** with individual goals and strong team support. - **Career growth opportunities** within the Sales team and the wider organization. - Exposure to **international markets** and a premium travel product. - A multicultural, ambitious, and collaborative team that values ownership and development. **Benefits** - Competitive compensation package in line with job responsibilities and experience. - Additionally, we propose the use of flexible compensation management for diet, transportation, private health insurance with Cobee. - Permanent contract from the start. - Office in Barcelona. - Travel packages at reduced prices - Referral bonus, if you bring people as talented as you. - Unlimited coffee, team lunches, English lesson, bi-anual company parties. And last but not least, becoming part of a fun and motivated multicultural team at an agile and rapid growing organization Join Exoticca and play a pivotal role in creating life milestones through unforgettable travel experiences This is your opportunity to shape the future of a dynamic and innovative travel brand on a global scale. - Exoticca is an equal opportunity employer. Diversity and inclusiveness are our core. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under European, country, or local law._