CRM Manager

**About us**:

- Sounds familiar to you?-;** Tired of this, the employee decided to change it, and **he created Cobee.**

At Cobee, we believe that compensation is people's most important financial relationship, and our vision is to become the most desirable solution for employees to get compensated at work, making them financially healthier and more engaged with their companies. To achieve it, we are radically changing the complex world of employee benefits and flexible remuneration with our product, making it simpler, easier and automating our companies' admin tasks.

Welcome to Cobee:
**Welcome to Cobee**: One of the fastest-growing fintechs based in Madrid and Lisbon
- and recently named one of the future unicorns in Spain-. From our foundation as a startup in 2019, Cobee has grown backed by world-class investors from Europe.

We are a team made of talented people, and these 3 values are what drive our culture:

- **Employees first**: We strongly believe that delivering happiness to employees is our key to success.
- **ISpossible ambition**: We don’t understand what “not possible” means. Our product did not exist before; we are category creators. We constantly challenge the status quo because we are a set of thinkers who think that improvement IS always POSSIBLE.
- **Owner-ownership**: We all know our duties, we work with complete autonomy and ownership towards our goals, and we know how those affect the overall company goals. We are autonomous, and we deeply care about the quality of our work.

**This is you**:

- +3 years of CRM experience, including hands-on work with segmentation, personalization software, and database management.
- Extensive experience working in CRM tools such as Salesforce (Admin level), Braze and HubSpot.
- Experience working cross-functionally with product, engineering and data analytics teams and tools (i.e. JIRA, Asana, Tableau, Google Analytics, etc.)
- Demonstrates competence in clear, concise communication, particularly when managing tight deadlines and when presenting program performance/insights to management team.
- Creative thinking who uses data insights to inform decision

**You'll rock it in this position if**:

- Apart from Salesforce, you also have experience working with Braze and Hubspot.
- You are experienced in a successful product-led company.
- You have an excellent understanding of CRM fundamentals, outstanding analytical skills, and the ability to leverage data for insights and actions.
- You have a great ability to create successful retention and engagement campaigns, knowing how to quickly iterate when the results are not what you expected.
- You only take decisions based in data.
- You are an organised person and this is reflected in your projects, which you can carry from start to finish autonomously.
- You have experience working for B2B/B2C HRtech companies.

**Some of your responsibilities will be**:

- Managing the scheduling, testing, build and deployment of the global lifecycle campaigns using Salesforce and marketing automation (HubSpot & Braze)
- Responsible for the sales performance with Salesforce, working on projects with our SFDC agency.
- Project manage the delivery of new communications and improvements to existing programs - the role is focused on the strategic and analytical side of campaign planning as well as execution and involves working with, where appropriate, Marketing, Product, Engineering, Operations, and others.
- Understand the performance trend of these communications, actively seek out improvements and deliver on recommendations
- Seek opportunities to enhance the user acquisition, retention and reactivation funnel.
- Definition, measurement and evaluation of results to obtain quantitative and qualitative analysis that help us to continue learning and improving.

**What can you expect?**
- 750€ in yearly paid flexible benefits (meals, transportation, nurseries, and more)
- Paid health insurance
- Flexible schedule.
- Flexible remuneration with Cobee: We give you the flexibility to consume your benefits (from meals, transportation, kindergarten, training, and health insurance) directly from your payroll and achieve interesting tax benefits.
- 1.000€ in yearly training budget.
- Coworking offices in Madrid, Barcelona and Lisbon.
- Coworking offices in Madrid, Barcelona and Lisboa

**Our hiring process**:

- We review your profile
- We invite you to a first call with someone from the People Team.
- You meet Cristina, our Head of B2C, and Antonio, our Head of Marketing B2B, to talk about your experience, the position and it's challenges and to deep dive in your technical skills.
- Panel Interview with the Marketing and People Team to present a technical challenge.

We are looking forward to meeting you