Sales Support Analyst

hace 18 horas

Madrid, España Avanade A tiempo completo

In the digital age, there’s no time for that linear process. We partner with clients to accelerate value from digital innovation by being ambitious, imaginative - and fast. We think big and deliver personally. We passionately challenge, inspire, and support our clients and each other.

Want the agility and energy of a start-up, backed by the resources of Accenture, Microsoft and the Center for Information Systems Research at MIT Sloan School of Management? Here you will find a team of people who thrive on turning ideas and innovations into breakthrough results for leading organisations around the world. Ultimately, we’re not just making business better. We’re making life better for our clients and their customers.

If that hat sounds like you, you sound good to us. Find your next opportunity at Avanade Sales Operations.

**Role overview**:
As a Sales Support professional, you will facilitate Avanade's sales teams in successfully and efficiently closing new business, leveraging specific skills depending on area of focus. You will contribute to the development of reports and credentials to support Business Developments and Account Leaders in achieving territorial sales growth targets. Overall, you will work for generating and closing sales for Avanade´s services aligned with the Assigned Business Developer advisor. This team brings in net-new business and continuously nurtures and expands existing customer relationships by identifying new service and solution opportunities.

As a Sales support employee, you’ll be assigned a portfolio of customers with a focus on developing new client relationships and building business.

**Key Role Responsibilities**:

- Synchronize with the Assigned BD Advisory to execute Portfolio Strategy and Account Plan
- Plan and manage sales performance, forecasting, revenue generation and customer satisfaction for assigned accounts
- Lead customer engagement opportunities from lead generation to deal review, negotiation and closing
- Develop strong customer relationships, manage customer satisfaction, and drive cross-sell opportunities
- Maintain high-level understanding of assigned Avanade offerings
- Develop and maintain opportunity pipeline using Avanade customer relationship management (CRM) system.
- Support regional marketing programs for brand development, market awareness, market positioning and market demand generation involving media, analysts and active participation in the IT community

**Key Role Skill & Capability Requirements**:

- Bachelor of Economics/Business
- High level of Excel
- Strong data analysis skills and attention to detail.
- Data presentation skills i.e. production of actionable business digestible summaries and insights.
- People skills i.e. ability to relate to and support sellers.
- High English language level.
- Working with offshore teams

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