Spanish Speaking Customer Support for Canon
hace 4 días
**Job Overview**:
**Are you familiar with digital cameras, printers & photocopiers? Join our Catalan-Spanish Customer tech Support team for Canon**:
Would you like to get an in-depth experience in the **world of photography and imaging? **This is your chance to join our** Canon** tech-support team**.**
**European Language Jobs Greece** collaborates with Canon and offers job opportunities for technology enthusiasts to provide **support for digital cameras & other imaging products** to customers from Spain.
**_This is your chance to join our _**_amazing _**_Canon tech-support team._**:
**What you will do**:
- Troubleshoot technical issues using your problem-solving skills
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
- Ensure that key stakeholders are up to date on the resolution status of their issue, through effective written and verbal communication.
- Log the cases on internal systems, while getting up to date with client’s products & services.
**What you will bring**:
- Native level of **Catalan-Spanish**:
- Good **English **knowledge
- Exceptional written and spoken communication skills, soft skills, as well as problem-solving skills
- Be resourceful, able to multitask
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment
- Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision
- Ability to adapt and flex style according to customer personality, culture, and profile
- Help-desk or system admin experience will be considered as an advantage
**What we offer**:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)
- Competitive monthly salary + 2 extra salaries per year
- Private Health Insurance
- Numerous benefits and discounts
- Full training by certified instructors
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