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Megamo is an international bicycle brand in full expansion, and we are looking for a Customer Support & Technical After Sales Specialist to support our Italian and English-speaking markets and distributors.Asegúrese de enviar su solicitud rápidamente para maximizar sus posibilidades de ser considerado para una entrevista. Lea la descripción completa del puesto a continuación. This is a strategic role that combines customer service, technical after-sales support and operational coordination.If you are passionate about cycling, have strong technical skills, and enjoy helping customers and international partners, we want to hear from youResponsibilities:- Provide support to customers, distributors, and sales representatives in Italian and English. - Resolve after-sales incidents efficiently and professionally. - Offer technical support related to mechanics, warranties, spare parts and product setups. - Maintain and update technical documentation and spare parts databases. - Coordinate with the international sales team on operations, orders, deliveries and commercial needs. - Manage orders, stock availability, inquiries and day-to-day support for the Italian and international markets. - Participate in training sessions for technical and commercial teams in different markets.Profile Requirements:- Previous experience in customer service and after-sales support. - Strong technical knowledge of bicycles (MTB, road, gravel, e-bikes). - Fluent Italian + English (Spanish and other languages will be valued). - Communicative, proactive, problem-solving and results-oriented mindset. - Strong organizational skills, attention to detail and continuous improvement mentality. - Experience using B2B platforms and digital tools. - Residence in Girona or nearby areas (100% on-site position).What we offer:- A key position within a fast-growing international brand. - A young, dynamic and cycling-passionate work environment. - Participation in strategic projects, product launches and global expansion. - Real opportunities for professional development. - Competitive conditions and long-term stability. - Immediate incorporation.Ready to join a brand in full international expansion? xcskxlj Send us your CV and become part of the Megamo universe
