Customer Support

hace 2 semanas

Girona, Gerona, España Megamo A tiempo completo

Megamo is an international bicycle brand in full expansion, and we are looking for a
Customer Support & Technical After Sales Specialist
to support our Italian and English-speaking markets and distributors.

This is a strategic role that combines
customer service, technical after-sales support and operational coordination
.

If you are passionate about cycling, have strong technical skills, and enjoy helping customers and international partners, we want to hear from you

Responsibilities:


• Provide support to customers, distributors, and sales representatives in
Italian and English
.


• Resolve after-sales incidents efficiently and professionally.


• Offer technical support related to mechanics, warranties, spare parts and product setups.


• Maintain and update technical documentation and spare parts databases.


• Coordinate with the international sales team on operations, orders, deliveries and commercial needs.


• Manage orders, stock availability, inquiries and day-to-day support for the Italian and international markets.


• Participate in training sessions for technical and commercial teams in different markets.

Profile Requirements:


• Previous experience in customer service and after-sales support.


• Strong technical knowledge of bicycles (MTB, road, gravel, e-bikes).


•
Fluent Italian + English
(Spanish and other languages will be valued).


• Communicative, proactive, problem-solving and results-oriented mindset.


• Strong organizational skills, attention to detail and continuous improvement mentality.


• Experience using B2B platforms and digital tools.


• Residence in
Girona or nearby areas
(100% on-site position).

What we offer:


• A key position within a fast-growing international brand.


• A young, dynamic and cycling-passionate work environment.


• Participation in strategic projects, product launches and global expansion.


• Real opportunities for professional development.


• Competitive conditions and long-term stability.


• Immediate incorporation.

Ready to join a brand in full international expansion?


Send us your CV and become part of the Megamo universe

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