Customer Service Representative

hace 2 semanas


Barcelona, España Sourcing Heads GmbH A tiempo completo

Our client, a leading force in the global transportation industry, is renowned for its commitment to sustainability and reliability, with operations spanning the globe, is looking for an experienced Customer Service Representative to drive the success of its intermodal freight operations for their office in Badalona.
This role places you at the center of our operations, where you'll manage and optimize freight to ensure top-tier service delivery to our international clientele.
Tasks
**Key Responsibilities**:

- The complete process of order acceptance, combined with administrative activities
- Act as an intermediary to our customers
- Ensure that all customer agreements are defined and applied
- Proactively solving problems that could lead to customer dissatisfaction
- Ensure that transport planners are aware of the orders taken
- Collaborate with the operational and sales teams

**Requirements**:

- Have work experience in a customer service role - preferably in logistics
- Have strong communication skills and you are a real team player
- You are a precise worker
- Good knowledge of MS Office
- Have very good working knowledge of English

**Benefits**:

- A chance to contribute to significant business performance and supply chain innovations.
- A supportive, diverse international team, fostering personal growth and development.
- Competitive compensation
- Office in Badalona

**Simple & without obligation**:
Just upload your CV and we will reach out to you with more details.
Any questions?
**Write us or call**: +49 69-34868757
This is a permanent position with the client company, mediated by Sourcing Heads GmbH.



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