IT Support Manager

hace 2 semanas

Barcelona, España Factorial A tiempo completo

**Hello**

At Factorial we're looking for an** IT Support Manager **to help us take the company to the next level.

We want to develop the extremely talented people in our team, scale the company culture and evangelize our views on how Human Resources can make a difference for organizations all over the world.

**About us**

Factorial is an HR Software startup founded 5 years ago, we've won awards and received outstanding customer feedback since day one. It has closed over 80M$ in funding with top international venture capital firms (Tiger, CRV, Creandum, Point Nine Capital and K Fund). Take a look and see how we started: The origin

**Our Mission**

To help small and medium companies automate HR workflows, centralize people data and make better business decisions. Currently serves thousands of customers in over 60 countries all over the world and across industries, it has built a super talented team of over +400 people in its headquarters in the sunny Barcelona.

**Our values**

**The Role**

We are looking for an **IT Support Manager** who is eager to be part of a growing company, with an ambitious project, and with a great teamwork. You will be part of the IT Team reporting to the People Manager and managing a team of 3 people. Ready for the challenge?
**What will I be doing?**
We are looking for an **IT Support Manager** who wants to develop in Factorial. Among your responsibilities will be:

- Develop a robust technical support system, incident management (generally Internet, devices, equipment...).
- Network management.
- Development and implementation of new projects and maintenance of those already implemented.
- Administering permissions in corporate IT services such as Slack, Gsuite, Hubspot, Aircall, Office and similar.
- Management of routers, switches, firewalls, wifi, etc.
- Maintaining an up-to-date inventory of all IT equipment.
- Maintenance and repair of employee equipment when necessary.

**Requirements**:

- Knowledge and experience in computer systems and network administration.
- Proactive person, used to working in a team, with learning capacity and aptitude for dealing directly with internal customers.
- Fluent in Spanish and English.
- Full time availability.

**Required skills**:

- Self-motivated and autonomous.
- Great multitasker.
- Flexible, fast learner

**What's next after I apply?**

**Benefits**
**Perks of being part of our team**
- High growth, multicultural and friendly environment
- Flexible schedules
- Free physiotherapy in the office once a week
- Alan private health insurance
- Healthy life with Andjoy (Gyms, pools, outdoor classes) ‍
- Save expenses with Cobee
- Language classes with Yolk Academy & Factorial Language exchange ‍
- Get the most out of your salary with Payflow
- Breakfast in the office and organic fruit
- Syra and Nora Real Food discounts
- Free caffeine and theine
- Pet Friendly

Want to know more about us? We #betonpeople

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