CRM & Data Quality Manager

AirDNA began with a big dream in a balmy California garage in 2015. Since then, the technology startup has grown into the leading provider of data and business intelligence for the billion-dollar travel and vacation rental industry—with offices in Denver and Barcelona.

Our self-serve AirDNA platform eliminates guesswork and equips Airbnb hosts with smart and competitive insights needed to succeed in the ever-evolving short-term rental landscape.

We also arm enterprise clients with customized reports and in-depth dashboards to ensure they can scale and invest strategically. These customers include hundreds of top financial institutions, real estate companies, vacation rental managers, and destination marketing organizations around the world.

We track the daily performance of over 10 million Airbnb and Vrbo properties across 120,000 global markets. We also collect data from over a million partner properties. This marriage of scraped and source data, enhanced by our proprietary algorithms, makes our solutions the most accurate and comprehensive in the world.

We’re firm believers that data isn’t the destination; it’s the starting point. The launchpad. The bedrock for any future-forward business.

**The AirDNA Team**

**The Role**:
**Here's what you'll get to do**:

- Ensure data accuracy excellence is achieved in order to make informed decisions to enhance sales strategy.
- Conduct regular data quality assessments and audits to identify issues, inconsistencies, and redundancies, and take corrective actions as needed.
- Implement data governance practices to define roles, responsibilities, and processes for managing data throughout its lifecycle.
- Oversee implementation and integration of third-party software solutions.
- Create a culture of continuous learning and improvement within the sales team, encouraging adoption and utilization of the CRM across departments.
- Run training sessions to ensure any new process is properly communicated and adopted.
- Offer support and coaching to team members, empowering them to reach their full potential and contribute to the team’s success.

**Here's what you'll need to be successful**:

- 3+ years of Sales Operations, CX Operations and/or Revenue Operations experience
- Ability to prioritize effectively in order to meet deadlines
- Ability to work cross-functionally and manage different stakeholders, including Sales, CX, etc.
- Proficient project management skills
- CRM experience (Salesforce or Hubspot, with a preference for Hubspot)
- Ability to optimize and audit the current processes within a CRM and advanced understanding of software
- Expert understanding of integration tools within a CRM (ideally Hubspot)
- Expert knowledge of Excel (including Pivot Tables, formulas) Expert knowledge of the integrations between different software tools

**Here's what you'll get in return**:

- Base Annual Salary 40,000 - 50,000 euros + annual bonus
- 62 days per year to work from anywhere
- 36 holidays per year
- Four remote fixed weeks
- Continuing education stipend
- 136 EUR to spend with Cobee card available monthly for public transport, daycare, restaurants and health insurance
- Health insurance with Sanitas (Vision + Dental included)
- Individual growth plan to progress in the role
- A fun and sunny office with big terraces
- Talented international team and a vibrant work environment
- Bottom-up management: we listen to your ideas and implement them
- Team building events
- Dog friendly office

**Hiring Processs**:

- First stage: Interview with the People Team (Online-30min)
- Second stage: Take home exercise
- Third stage: Onsite meeting with the Hiring Manager + Peers (1hour)
- Ideal start date: May 1

**The AirDNA Team**

We're a tight-knit group who care about empowering the next generation of shared economy entrepreneurs. Life is never boring here. We're risk takers. We care about each other and lend helping hands all day, every day.

At AirDNA, we believe that a diverse team is a key part of building a great company. If you want to work with us, we want to hear from you. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.