Client Operations Associate

hace 6 horas


En remoto, España BrandBastion A tiempo completo

This is a fully remote position open for European or North American (Eastern) timezones

BrandBastion transforms the way brands deal with social engagement. We work with great brands like Netflix, Uber and NARS to help them get the most out of their social media engagement, across paid and organic assets. Our proprietary technology automates the management of millions of social interactions every day, while maintaining the personal quality of one-on-one conversations.

Client Operations Associates play a key role in BrandBastion’s internal operations by handling client configurations and internal tasks related to the functionality of the organization. The role requires an in-depth knowledge of BrandBastion’s service offerings as well as an efficiency driven approach to resolve operational issues on a daily basis.

Client Operations Associates are internally facing however engage with each team in the company often. Daily responsibilities can include but are not limited to the configuration of client accounts, ensuring a high quality of Moderation on accounts and improving operational efficiencies.

The goal of the Client Operations team as a whole is to maintain fluid operations while driving scalable solutions that impact the ability of BrandBastion to grow at scale.

Tasks

As a Client Operations Associate at BrandBastion, responsibilities include:

- Collaborate with Customer Success Managers and Growth on client onboarding as well as ongoing client account maintenance and support
- Implement process improvements within internal operations which allow BrandBastion to further scale
- Assist in implementing operational changes by other teams (Development, CSM, Data Science, Ops, etc.)
- Support daily operations through problem resolution, data management, etc.
- Ensuring quality of service to our clients through Quality Assurance practices
- Other tasks as they arise in a dynamic and evolving role

**Requirements**:

- Problem identification & resolution skills
- Ability to learn quickly & detail oriented
- Organization and prioritization skills
- Written and verbal communication skills in English
- Proficiency of spreadsheets
- Teamwork and collaboration skills
- Culture carrier with a can-do attitude
- Willingness to adapt as the role requires

**Benefits**:

- Fixed monthly compensation
- 4 weeks paid annual vacation
- Flexible remote working conditions
- Work with some of the world's most exciting brands



  • En remoto, España BrandBastion A tiempo completo

    This is a fully remote position open for European or North American (Eastern) timezones_ BrandBastion transforms the way brands deal with social engagement. We work with great brands like Netflix, Uber and NARS to help them get the most out of their social media engagement, across paid and organic assets. Our proprietary technology automates the management...


  • En remoto, España All Cares A tiempo completo

    About RevboxRevbox: Powering the Next Generation of B2B Media MonetizationRevbox is a European AdTech startup helping online B2B publishers unlock smarter, scalable monetization. Our technology connects publishers and advertisers through native ad formats, real-time auction-based pricing, and a suite of tools that simplify revenue operations and...


  • En remoto, España DWCC A tiempo completo

    Als Operations Associate bist du treibende Kraft für den Erfolg unserer Kunden - Du beeinflusst die Erfahrung unserer Kunden und deren Spediteure durch technisches Know-how. Du wirst Branchenexperte, indem du mit Herstellern, Maklern und Spediteuren zusammenarbeitest, um die Kommunikation an einen Ort zu vereinheitlichen. **Deine Aufgaben**: - Die...


  • En remoto, España Parexel A tiempo completo

    Working as a Clinical Research Associate II at Parexel FSP offers tremendous long-term job security and prospects. We undertake vital clinical studies for sponsors including the leading global biotechs and Pharma top 50. And we have an incredible pipeline of work. Whether you see your future path as a CRA, or in fields such as clinical operations, project...

  • Fss Associate

    hace 3 días


    En remoto, España Plug Power Inc A tiempo completo

    EMEA Shared Services Associate AR and AP Location: TBD (Duisburg, Alphen aan den Rijn, or Madrid) Status: Non-exempt (Hourly) Department: EMEA Finance/Accounting Position Summary Core **Responsibilities**: Accounts Payable - Process received invoices in AP software, coding invoices, and routing for approval within the pre-established guidelines and...


  • En remoto, España Parexel A tiempo completo

    Everything we do has the potential to impact patient lives, and our Clinical Research Associates (CRAs) take their work seriously, demonstrate empathy, and act with heart. They also perform with urgency, navigating our streamlined clinical operating model to drive effectiveness, reduce handoffs and increase employee, client and site satisfaction. As a CRA...


  • En remoto, España IQVIA A tiempo completo

    **Overview - **Associate Principal - Patient Centered Solutions, CNS Practice**: To meet our client expectations and retain the excellent reputation built up over time the IQVIA PCS team is committed to recruiting, training and supporting driven individuals who have both consulting skills and life science skills that can be applied to PCS CNS research...


  • En remoto, España IQVIA A tiempo completo

    **Join us on our exciting journey!** This is a brilliant opportunity for an **Associate Director of Statistical Programming** or **Senior Statistical Programmer with at least 3 years experience** **in a leadership role** to join an exceptional and dynamic programming group. **UK visa sponsorship is NOT available for this role.** The vision of our...

  • Sr. Manager

    hace 2 semanas


    En remoto, España Deel A tiempo completo

    **Who's behind Deel?** We're a global team that loves to build and solve problems, especially when it comes to the world of remote work. Made up of self-driven people spanning 150+ countries, Deel's unified yet diverse culture keeps us continually learning and improving. Companies should be able to hire the best talent anywhere in the world, so we're...


  • En remoto, España IQVIA A tiempo completo

    **Associate /Associate Consultant - Patient Centered Solutions** IQVIA’s Medical Evidence Practice (MEP) and Patient Centered Solutions (PCS) **Why join?** - Make a difference to patients by enabling the successful approval or launch of new treatments with features that are truly patient-centric - Become part of a recognized global leader in...