IT Service Desk Technician

hace 2 semanas


Marbella, España Sommet Education A tiempo completo

**IT Service Desk technician**

**Permanent contract**/ Marbella, Spain

Les Roches Global Hospitality Education, in the top 2 for Hospitality & Leisure Management by the QS World University Ranking, is a brand of the Sommet Education Group. Founded in 1954, Les Roches is a private institution based on the Swiss model of experiential learning, offering undergraduate and graduate degrees in the fields of hospitality, tourism and event management. Les Roches prepares entrepreneurial and innovative graduates across a global network of campuses in Crans-Montana (Switzerland) and Marbella (Spain).

You share our values: Development, Distinctiveness, Joint commitment, Openness and Sense of service.
- Technical degree or Higher Level Education cycle in IT domain
- 3+ years related experience
- Advanced knowledge of both MacOSX and Windows operating systems
- Advanced knowledge and support of computer hardware for the troubleshooting of miscellaneous hardware problems
- Advanced knowledge of Ethernet networks
- Advanced knowledge of hubs, routers, IP and terminal emulation concepts
- Advanced knowledge of wireless network configurations
- Knowledge and understanding of hardware and mobile devices
- Knowledge of ticketing systems, ideally, Servicenow.
- Excellent level of English (minimum B2 or equivalent)
- Experience in Education sector is a plus

Under the supervision of the IT Manager, the IT Help Desk Technician will provide remote and on-site day to day IT support to both students and employees.
Due to the nature of the job, it requires presentiality.


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