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A degree
- Maximum 2 years of relevant experience working in a programme management role with multiple stakeholders
- Relevant experience in analysing quantitative data effectively to drive decisions
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) and/or SQL in a professional environment
At Amazon, we are always exploring new opportunities to shape our global business. Our Programme Managers help us move forward with our best ideas and get everything in place to drive success. As you take on different projects, you’ll become an expert in our processes and see your experience evolve. Along the way, you’ll work closely with different functions across Amazon and see how working together makes us a leader in what we do.
Key job responsibilities
- Create roadmaps for project implementation and brief various teams on requirements
- Set measurable milestones for projects as well as continuous goal setting for ongoing programmes
- Collect and analyse data to drive project decisions and provide business insights
- Run meetings with partner teams to track progress, implement new initiatives, and improve existing programmes
- Document standards for projects and ensure compliance
- Manage internal and external stakeholders
A day in the life
Every day is different as a Programme Manager. You’ll work both independently and collaboratively on projects, which may be at different stages of the project lifecycle, from development to delivery. You might spend your morning gathering data and feedback to assess a programme pilot, then spend your afternoon discussing a resourcing plan for another project. You will collaborate with other teams, track project progress, and share updates with key stakeholders.
Amazon is a data-driven business, so no matter which project you are implementing, part of your role will involve gathering insights to make decisions. You’ll trial different ideas, analyse data to identify potential challenges, and present your findings to senior teams.
About the team
Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range - delivered quickly and affordably.
The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.
Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions.
Madrid, M, ESP
Preferred qualifications
- Degree in Engineering, Operations or related logistics field would be desired
- Participation during a previous new FC Launch at Amazon in any role would be desired
- German, French, Polish, Arabic are considered preferred qualification
- Would you like an opportunity to travel and work in multiple countries and cultures? The role will be based anywhere in Europe with 40% of time traveling either domestically or to other EMEA countries.
