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Channel Account Manager
hace 2 semanas
Azure Activation Agent - Swedish / Dutch/Flemish / UK English / Danish / Hebrew
**Job Description**:
**Responsibilities**:
Deliver effective, confident, and collaborative interactions with customer to:
- Gather information quickly by understanding the customer needs and uncovering sales opportunities
- Guide the customer through the next steps of their journey while inspiring confi-dence and being perceived as a trusted advisor
- Technical aptitude to develop an understanding of the Microsoft Azure services and its cost and monitoring capabilities
- This includes the ability to become a trusted technical advisor for our customers by clarifying their questions and handling their objections
- Sales aptitude to understand the Azure sales lifecycle and stage our customer is at
- This includes the ability to uncover sales opportunities that might not always seem obvious (example: future upcoming projects, follow-up to test phases, etc)
- Be able to provide critical product and program feedback to operations, business groups, product groups, and engineering
- Passion for technology and customer support
- Familiarity with Azure and/or compete cloud products
We offer:
- Full time (39 hours/week) and a long-term contract
- Schedule: Monday to Friday from 09:00 - 18:00
**Requirements**:
Qualification: Associate / Bachelor's Degree
Sales: 5 years minimum
Account Management: 2 years minimum
Experience - IT industry: 2 years minimum
Customer Relationship Management: 1 year minimum
Language - Strong written and verbal skills in local language: Required
Language - Read and understand English in written and verbal form: Required
- Experience working with or selling Azure
- Minimum Azure Fundamentals (AZ-900) Certified
- Recognized and verifiable experience with CRM/ERP system and (IT) sales pro-cesses
- Experience or Training on Challenger is preferred
- Ability to approach and engage a new customer quickly with negotiation capabili-ties
- Trusted Advisor - ability to consult on high-level strategy and overall IT spend
- Solid time management skills and ability to work independently or under super-vision with a high level of integrity.
- Confident and articulate with the ability to communicate program with Senior Management
- Ability to provide product and program insights to stakeholders
