Customer Service Representative Benelux

hace 3 días

Barcelona, España Agilent Technologies Inc. A tiempo completo

**Are you eager to become part of a multinational and Forbes best-employer 2019 awarded Biotechnological company? This is your opportunity to have an impact As a Customer Service Representative for the Europe Customer Operations Centre (COpC) in Barcelona you will become part of a fast-paced, dynamic and diverse work environment where you will be part of a dedicated team delivering top customer support.**

**Your Role**:

- Raise quotes, process orders and manage deliveries and invoicing
- Take incoming inquiries from customers in the Benelux regio
- Troubleshoot and resolve issues throughout the quote to invoicing cycle
- Innovate new ways of meeting the customer needs
- Support, guide and escalate if necessary
- Collaborate across departments and geographies
- Assists in ad-hoc tasks

**Qualifications**:
**Your profile**:

- Native Dutch and proficient in English. Native or high level in French is a plus
- Experience in a similar role and environment will be considered a plus
- Positive attitude to delight customers - a customer centric mind
- Proficient in Microsoft Office (Excel, word)
- Ability to solve complex issues that are in the best interest of the customer and the company
- Time management in a fast paced environment
- Strong team working skills
- Strong Organizational skills to maximize productivity

**Agilent offers a competitive compensation and benefits package, as well as core global benefits to all staff - but in addition to these, the Spanish business offers**:

- Agilent Result Bonus
- Stock Purchase Plan
- Health insurance
- Life/Death insurance
- Internal and external training opportunities
- Lunch vouchers
- 24 days of vacation plus bank holidays
- Gym Funding
- Flexibility to work remotely two days a week

As a federal contractor and healthcare company committed to protecting the health and safety of our employees, contractors, customers and communities, employees in the U.S., Puerto Rico, and Canada are required to be fully vaccinated against COVID-19, unless an approved exemption has been granted for a medical reason, sincerely held religious belief, or an employee is otherwise exempt under applicable law. Please see job postings for additional information.

Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.

For more information about equal employment opportunity protections, please see all of our notices for EEO below.

**Option to Work Remote**:
**Travel Required**:
**Shift**: Day

**Duration**: No End Date

**Job Function**: Customer Service

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