Product Consultant

Imagine what we can INSPIRE with you

Moody’s empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together.At MIS, our workplace culture supports our mission to be the Agency of Choice for our customers, employees and future employees. Our Culture focuses on Excellence and embodies behavioral qualities such as Integrity, Responsiveness, Collaboration, Respect and Passion. Our people are our core asset and we look beyond outcomes to ensure that behaviors and interactions matter.

Department
- The Data Solutions division is the commercial data business of Moody’s Analytics, bringing together a vast catalogue of data to help business decision-makers assess risks and opportunities. We are best known for Orbis, the world’s most comprehensive database of public and private companies. We are also the definitive source of ratings-related data for companies and securities that have been rated by Moody’s Investors Service. We strive to deliver convenience and insight to our customers by eliminating the hassle of sourcing, preparing and accessing data, adding value when decisions need to be made. Any analytical activity depends on reliable and accessible data, and we are proud to be a mission-critical information resource for decision-makers around the world.

Role/Responsibilities
- As a Product Consultant in the Solutions Delivery team, you will be participating in various implementation projects by supporting clients on our RESTful API’s and or SOAP-API’s, CRM Connectors and Excel Add-in products. You should possess both functional and technical capabilities, together with client-facing skills. In general, you will be expected to assist in performing tasks such as:

- Client-facing requirements gathering and analysis, working closely with internal & external key stakeholders
- Working closely with the prospects & clients and provide feedback through relevant escalation channels to Product Management
- Assisting our clients to build technical API/Connectors interfaces to our Products
- Configuring and/or customizing various workflows and process-related aspects of our API, CRM CRM Connectors and Excel Addin
- Providing best practices, consultancy and golden standard approaches to insure stability and proper usage of our APIs
- Actively participating in enhancing our API/CRM Connectors/Addin suite and knowledge database (e.g. documentation review, feedback on products/project methodology, development of “how-to” entries, etc.).
- Conversing with client technical resources as well as operational teams to articulate and translate business requirements into complexes technical API streams

**Qualifications**:

- Undergraduate/first-level degree (e.g. Bachelor’s degree) required, preferably in finance or banking/computer technology; graduate/second-level (e.g. Master’s/MBA) degree preferred
- Relevant SaaS implementation experience, preferably within a financial institution or financial software organization related to business intelligence & data analysis
- Hands on experience working with RESTful API’s and or SOAP API’s
- Experience with scripting preferably in HTML/CSS, Python and or JavaScript, is an advantage
- Capability to lead and participate in all phases of an implementation project
- Firsthand experience with Market’s standard CRM/ERP (Salesforce, MSD Dynamics, SAP)
- Strong track record of excellent results delivered to internal or external clients.
- Excellent verbal and written communication skills, including good presentation skills, and the ability to build strong professional relationships at all levels, with both internal and external parties.
- Basic understanding of Accounting concepts and/or Financial Instruments considered beneficial. Knowledge of corporate ownership is also beneficial.
- Fluency in English
- French, Spanish, Portuguese, or German would be a plus
- Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.