Product Consultant

Full-time

Employee Status: Regular

Role Type: Hybrid

Department: Product Management

Schedule: Full Time

**Company Description**:
**Who are Experian?**

We are the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organisations to prevent identity fraud and crime.

We have 20,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximise every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.

**Our approach to flexible working**

We care about work that works, whether that’s about where you work or adjusting your hours to fit better with your life. Our flexible working practices, including our hybrid working model where you can split your working time between the office and your home, support our belief that this balance brings long-lasting benefits for our business as well as ensuring that our people can balance successful careers with their commitments and interests outside of work. So that you can love where you work, please discuss what works for you with your recruiter during the hiring process.

**Accepting you, for you.**

We want you to feel accepted for who you are and to feel safe, valued and to help us build a culture of true belonging. Experian is proud to be an equal opportunity employer and we take affirmative action to create a more inclusive and equitable world of work. We are committed to equal employment opportunities regardless of age, disability, gender identity, marital status, race, ethnicity, faith or belief, sexual orientation, socioeconomic background, Veteran status or whether you’re pregnant or on family leave.

We are looking for a Product Consultant to join Experian’s Decision Analytics business. The Product Consultant plays a key role in building and testing solutions that deliver business benefits for our customers.

Job Purpose

Lead Design Workshops and Business Requirements Definition and Creation through to sign off. Create business and functional requirements. Provide expert product and delivery advice and support throughout delivery cycle, resolves issues/provides insight and direction in deliveries. Provide Close Support for clients and Experian Project Management throughout delivery lifecycle Help in the Sales Process providing Product Demonstrations, Solution Based Presentations and additional Solution Expertise.

Key Responsibilities

1.Business Requirements Analysis and Design.
- Accountable for the overall solution design.
- Add value to clients business through Demonstration of solution business benefits and Design Recommendations to form solution requirements.
- Provide insight to solution design impacts to delivery, make recommendations for ease of delivery and support.
- Lead Design Workshops and Business Requirements Definition and Creation, through to sign off:

- Gather data and information in a structured and consistent manner to meet project objectives.
- Create Business and Functional Requirements to EMEA standards.
- Engage Business Consultant appropriately in support of this.

2. Sales Support
- By request support Sales Consultants/BDMs, providing Product/Solution based presentations and Solution Expertise in developing prospects.
- Delivers sized and costed proposals taking into consideration client maturity, market conditions, risk factors, Schedules and delivery capability
- Present and demonstrate to the client how Experian solutions can solve their business issues.
- Participate in the production of content for proposals and Bid reviews.

3. Delivery Support
- Provide ongoing support od solution design through all phases of the subsequent delivery. Assist with the interpretation of solution design and makes corrective decisions where needed.
- Has design authority over the entire solution and works to ensure that the configured solutions reflects the signed off design.
- Ensures the configured solution is delivered to a high quality and is fit for purpose.
- Recognizes deviation from scope and identifies these as revenue generation opportunities.
- Provide: deep insight into Delivery Lifecycle including pain points, task management, key priorities and known issues for products; support for deliveries through the lifecycle and manage knowledge transfer in doing so.

4.Delivery Improvement
- Identify & understand areas of inefficiency ,improvement opportunities and key challenges within the delivery Lifecycle, provide and own proposals for the resolution of those identified.
- Actively engage delivery sta