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Professional Services Consultant
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**_Job Title:_**
Professional Services Consultant
**_
Role Overview:_**
In the role of Professional Services Solution Product Consultant, you will be responsible for developing and delivering detailed IT solutions through consulting project activities from client identification through to final invoicing. Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors. Exercises judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criteria for obtaining results. Work leadership may be provided by assigning work and resolving problems.
**_
Company Overview:_**:
As a Professional Services consultant, you will be responsible for consulting project activities from project initiation through project completion and final invoicing. A Professional Services consultant is expected to interface with internal and external customers and is expected to develop professional relationships that will enable him to achieve his goals.
Among the tasks that a PS consultant will be expected to deliver, are:
- Manage and perform client work, related our product service’s offerings.
- Create end of engagement reports describing engagement findings and analysis work.
- Help develop and maintain intellectual capital within Solution Services around our product line.
- Help identify and implement improvements in existing processes and procedures.
- Maintain technical proficiency through self-training or formal training.
- Help identify and develop new clients and expert services engagements.
- Provide knowledge sharing throughout the Solution Services team.
- Mentor consultant peers in new techniques, tools and other job skills.
- Deliver University training when required.
- Possible helping update and/or create training course material.
- Interaction with company and client managers and cost/schedule monitoring and estimating, proposal generation and invoicing.
- May participate in sales and proposal presentations in addition to completing ongoing team account activities.
- Utilization 65% required; 25% travel expectation.
Experience in several of the following technology areas is required:
- Endpoint Protection (EPP),
- Endpoint Detection and Response (EDR),
- eXtended Detection and Response (XDR)
- SIEM
- SOAR
- Intrusion Prevention System (IPS)
- DevOps
Performance is typically evaluated based on utilization, (i.e., billable hours). This is a commissioned based role.
**_
Company Benefits and Perks:_**
We work hard to embrace diversity and inclusion and encourage everyone at Trellix to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
- Pension and Retirement Plans
- Medical, Dental and Vision Coverage
- Paid Time Off
- Paid Parental Leave
- Support for Community Involvement
We're serious about our commitment to diversity which is why Trellix prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
