Customer Service Agent with French, Spanish and

hace 4 días


Barcelona, España Computacenter A tiempo completo

**Customer Service Agent with French, Spanish and English 24*7**:
**Location**: Spain - Barcelona, Spain - Barcelona | **Job-ID**:129706 | **Contract type**: Permanent Employment Contract |** Business Unit**: IT Service Desk

Are you interested in learning more about IT in a customer satisfaction focused environment?
Do you have a positive, can-do attitude and would enjoy taking ownership of finding the best solution for our customer?
We're looking for a new team member to join our friendly team at Computacenter Barcelona

**Your future tasks will be**

You will be part of a friendly team for one of our international customers and you’ll be responsible for finding practical solutions to IT problems. You’ll enjoy an environment where people support and respect each other, while doing the following tasks:

- Resolving IT issues of our partners which can occur during the course of office work
- Documentation and logging of calls on the ticketing tool
- Delegation of problems which cannot be resolved to the competent teams
- Maintaining and improving customer satisfaction level
- Communication with your direct team members and different departments

**What do we offer you?**
- 36hrs/ week - 24/7 rotating shift from Monday to Sunday, due to the 24/7 rotating shifts you have the benefit to have periods with longer time off in a row between shifts.
- Entry salary of 18.309 euros gross/year
- Quarterly bonus depending performance
- Ticket restaurant and Private health insurance that includes basic dental care
- Fully paid training
- Career development and leadership programs opportunities
- Use and improve your language knowledge by being part of an international team and by attending Free language classes (Spanish, French and English)
- Fast recruitment process
- An environment where people support and respect each other with a good team spirit
- Nice office view
- Informal Dress Code
- Parking for bicycles
- Good Kitchen Facilities with free hot drinks
- You are fluent in French, Spanish and English.
- You are interested in learning about IT
- You are available to work intensive shifts, weekend shifts and night shifts
- You are available to do rotating 24x7 shift (average 4 days off per week)
- You have logical thinking and enjoy helping other people to solving issues
- You have outstanding communication skills and customer focused mind-set
- You have the ability to do multitasking
- You enjoy working in a team
- You respect the time schedule and are punctual

**About us**

Computacenter is a leading independent provider of IT infrastructure services. We have about 15,000 employees worldwide who are accompanying our international customers on their path to digital transformation.
Our team of professionals serves corporate and government clients in a variety of industries. We support around 4.2 million users from our Global Service Desk. They are in more than 70 countries and speak 30 languages.
At our service desk locations, you can expect a dynamic, international and informal work environment with flexible work schedules and various offers for professional and personal development. Our informal atmosphere and the strong feeling of belonging makes you feel like being part of a great community.
Interested in joining a company with a strong sense of community?
We’re growing. We’re hiring. We encourage. We empower. We support.
CCwinningtogether



  • Barcelona, España BSP executive A tiempo completo

    **¿Dónde trabajarás?**: Our client is an international insurance company with offices in the center of Barcelona. They provide a complete insurance offering and travel assistance. The purpose is to assist every incident that may spoil the trip of the clients, whatever the duration, in the 200 countries where they operate. **¿Qué harás?**: - As...

  • Customer Service Agent

    hace 2 semanas


    Barcelona, España AXA A tiempo completo

    Are you looking for a job and you speak native or fluent french? We offer you the opportunity to work in a multinational company. We seek to incorporate agents to the International team of (Travel) Customer Service located in the city of Barcelona. If you enjoy working in an international, teamwork and fast changing environment join the Travel Customer...


  • Barcelona, España Talent Search People A tiempo completo

    **Where will you work?**: Our client is an international insurance company with offices in the center of Barcelona. They provide a complete insurance offering and travel assistance. The purpose is to assist every incident that may spoil the trip of the clients, whatever the duration, in the 200 countries where they operate. **What will you do?**: - As...


  • Barcelona, España City Job Offers A tiempo completo

    **Spanish, English, French-speaking Customer Service Operator in Barcelona** Are you fluent in Spanish, English and French? Are you passionate about helping others? Don’t miss this opportunity to grow your career and live in Barcelona! **Spanish, English, French-speaking Customer Service Operator** Your talent is needed! Help customers and leave them...


  • Barcelona, España Agilent Technologies Inc. A tiempo completo

    As our new Customer Service Representative, you will be part of a multicultural team who works closely with Sales representatives, from quotation creation until activation of maintenance service contracts in SAP. **Your key responsibilities will be**: - Processing formal quotes and orders, where accuracy and responsiveness are critical. - Interfacing with...


  • Barcelona, España AXA A tiempo completo

    Are you looking for a job and you speak native or fluent french and Spanish? We offer you the opportunity to work in a multinational company. We seek to incorporate agents to the International team of (Travel) Customer Service located in the city of Barcelona. If you enjoy working in an international, teamwork and fast changing environment join the Travel...

  • Customer Service Agent

    hace 2 semanas


    Barcelona, España AXA Partners A tiempo completo

    **Are you looking for a job and do you speak native French and Spanish?** We offer you the opportunity to work in a multinational company. We seek to incorporate agents to the International team of (Travel) Customer Service located in the city of Barcelona. If you enjoy working in an international, teamwork and fast changing environment join the Travel...


  • Barcelona, España City Job Offers A tiempo completo

    **French-speaking Customer Service Agent in Barcelona**: Do you have a passion for traveling? Want to find solutions for clients? If your first language is French and you want to work in Barcelona, this is the offer for you! **French-speaking Customer Service Agent in Barcelona**: This international company is waiting for you! Don’t miss this chance to...


  • Barcelona, España ADM Value A tiempo completo

    **Job desc**: External Connect operations assistant ADM Barcelona - Full Time - French/Belgium market **The opportunity**: As a Connect operations assistant, you'll be the relay between our client's Connect team based in Paris and our owners for the French and Belgian Market. You might as well support our car owners in English for the Spanish, German and...


  • Barcelona, España Vip District A tiempo completo

    Your new company You will join a multidisciplinary team of over 90 professionals working in 4 different European locations including engineers, designers, consultants and managers. We pursue excellence, we put the user first at every step. You will provide digital products to improve engagement between brands and employees/customers. You will work with...