Senior Product Manager, Self-service Tools
hace 2 días
**Company Description**
As part of the Delivery Hero Group, Glovo is the fastest-growing multi-category app in Spain, connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores, operating in more than 1500 cities across 25 countries. We are proud to make a significant and valuable contribution to the strategic positioning of the Delivery Hero Group on the global market through our unique expertise.
We are hiring a** Senior Product Manager - Self-service Tools**to join our Quick-Commerce Global Services team in Barcelona to support the Delivery Hero Group's ecosystem with unique technologies.
**Your Mission**
In this role, you'll have the unique opportunity to combine Glovo's vibrant, fast-paced culture with the reach and complexity of the Delivery Hero Group, one of the world's largest local delivery platforms. You'll be part of a Central Team based in Barcelona, collaborating with cross-functional teams to build scalable solutions that support the entire global ecosystem of the Group.
**THE JOURNEY**
- Develop a product roadmap for partner self-service capabilities, from initial setup to ongoing store management.
- Deliver tools enabling partners to:
- Set up their stores independently.
- Manage and update their content (menus, assortments, pricing, etc.).
- Oversee store operations and manage orders.
- Monitor performance metrics and take action directly through the platform.
- Conduct user research to understand partner needs and pain points, translating insights into scalable features.
- Collaborate with engineering, design, and business teams to ensure timely and high-quality delivery.
- Align with regional and central stakeholders to prioritize features and ensure relevance across markets.
- Analyze the adoption and impact of self-service features on operational efficiency and partner satisfaction.
**Qualifications** WHAT YOU WILL BRING TO THE RIDE**
- 9+ years of product management experience building self-service tools or platforms.
- Strong analytical skills with a data-driven approach to problem-solving.
- Excellent stakeholder management and alignment across complex, multi-market environments.
- Proven ability to deliver intuitive, user-friendly solutions for non-technical users.
**Additional Information**
**We believe driven talent deserves**:
- Monthly Glovo credits to satisfy your cravings
- Discounted gym memberships to keep you energized.
- ️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year
- Enhanced parental leave, and office-based nursery.
- Online therapy and wellbeing benefits to ensure your mental well-being.
Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.
**So, ready to take the wheel and make this the ride of your life?**
Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website
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