Customer Service Representative
hace 5 días
Are you interested in e-commerce & clothing? Do you want to offer the best products & services to international customers? Then check this out
At** NETENDERS** we are looking for a new **Customer Service Representative** We want someone who is used to interacting in different cultural places, and who wants to work in a challenging high-growth environment. We are a pioneer & fast-growing international company that is the worldwide marketplace leader in Wholesale Blank Apparel.
Right now, we are looking for a high-energy Customer Support Specialist for the **French speaking markets** to join our Team.
As a Customer Support Specialist,** you will**:
- Advice to customers on the sales process and products.
- Management of logístical and transport incidents.
- After-sales service.
- Reporting of quality and productivity indicators.
- Responsible for customer service excellence in its market and reputation (good reviews on different platform such as google, facebook and trustpilot).
We are sure that **you have**:
- 2-5 years of relevant experience in Customer Service over the phone & mail.
- Excellent communication and interpersonal skills.
- Perfect writing & oral skills in **FRENCH** + good level of English. Another European language would be a plus (language tests will be realised in person).
- Amazing computer skills and ability to type quickly.
- Confidence on the phone and commercial orientation.
**The benefits at Netenders**:
- Competitive salary with fix (22k) + bonus schedule.
- Full time job: Monday to Friday 09:00h - 18:00h
- 23 holiday days per calendar year
- Restaurant ticket for your daily meal
- Health insurence
- Home office once per week
- Breakfast every day and brunch every Friday
- Monthly team building / afterwork
- Nice office in the center of Barcelona
**We are waiting for you
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